Trauma-Informed Mental Health Support Worker

Ellern Mede Group; Rotherham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Queensway Hospital in Rotherham, part of Ellern Mede Group, is seeking compassionate Healthcare Assistants to join our multidisciplinary team delivering high-quality inpatient care for adults with complex mental health needs.

You will provide daily living support, assist the Nurse in Charge, build trusted relationships with patients, participate in structured therapies, and maintain accurate clinical documentation while upholding infection control and safeguarding standards across the ward.

Qualifications

• GCSE (or equivalent) in English and Math.
• Studying toward or holding a qualification in Health and Social care.
• Full UK driving licence.

Responsibilities

• Provide high-quality, compassionate care and assistance with daily living activities.
• Provide enhanced support to patients as directed by the Nurse in Charge.
• Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
• Work under the supervision of a Registered Nurse to implement and review patient care plans.
• Use de-escalation and safe physical intervention techniques where required to maintain safety.
• Escort and support patients during appointments, community access, and therapeutic activities.
• Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
• Promote infection control, safeguarding, and health and safety standards across the ward.
• Contribute to structured therapeutic programmes and group activities.
• Always uphold professional boundaries, patient dignity, and confidentiality.

Skills

GCSE English

GCSE Math

Education

GCSE English and Math

Health and Social care qualification

Full UK driving licence

Job description

Queensway Hospital in Rotherham, part of Ellern Mede Group, is seeking compassionate Healthcare Assistants to join our multidisciplinary team delivering high-quality inpatient care for adults with complex mental health needs.

You will provide daily living support, assist the Nurse in Charge, build trusted relationships with patients, participate in structured therapies, and maintain accurate clinical documentation while upholding infection control and safeguarding standards across the ward.