Healthcare Assistant (Hca)

Glastonbury Surgery; Glastonbury; On-site; GBP 12,000 - 19,000; Part time

Benefits offered by this job

NHS Pension Scheme

Free on-site parking

Training & development opportunities

Competitive annual leave entitlement

Employee wellbeing support

Welcoming & supportive team

Job summary

Glastonbury Surgery invites applications for a Healthcare Assistant to join our busy GP surgery. This 20 hours per week permanent role supports GPs, nurses and the wider MDT to promote patients' health and wellbeing.

You will be part of a friendly, patient-centered team with opportunities for training and professional development, NHS Pension, and free on-site parking. Informal visits welcome before applying.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent is essential.
• GCSEs in English and Maths required.

Responsibilities

• Record blood pressure, height, weight and BMI.
• Record pulse rate and oxygen saturation levels.
• Carry out venepuncture and ECG recordings.
• Support NHS Health Checks and new patient health checks.
• Carry out urinalysis and pregnancy testing.
• Assist chronic disease monitoring clinics and infection prevention.
• Maintain accurate patient records in the clinical system.
• Support reception and admin duties as needed.

Skills

Interpersonal skills

Empathetic care

Motivation

Reliability

Judgement & initiative

Calm under pressure

Team work & autonomous working

Flexibility in hours

Tidy & presentable

Time management

Full UK driving license

Education

NVQ Level 3 Health & Social Care

GCSE English & Maths

Tools

EMIS Web

Job description

Job summary

An exciting opportunity has arisen for a motivated and compassionate Healthcare Assistant (HCA) to join our busy and well-established GP surgery.

This 20 hours per week permanent vacancy has become available following the planned retirement of a long-serving and valued member of our clinical team. We are therefore looking for someone who is enthusiastic, patient-focused and committed to delivering high-quality care.

Working alongside our GPs, nurses and wider multidisciplinary team, you will play an important role in supporting the health and wellbeing of our patients.

What We Offer

• A welcoming and supportive team environment.
• NHS Pension Scheme.
• Competitive annual leave entitlement.
• Opportunities for training and professional development.
• Free on-site parking.
• Employee wellbeing support

We welcome and encourage informal visits to the practice, giving you the opportunity to meet the team and learn more about the role before applying.

You will be supported with a comprehensive and tailored induction plan, with a commitment to ongoing training and development.

We reserve the right to close the job advert ahead of the deadline.

Main duties of the job

The successful candidate will undertake a range of clinical duties including:

• Phlebotomy (venepuncture)
• Measuring blood pressure, height, weight and BMI
• ECG recordings
• NHS Health Checks
• New patient health checks
• Urinalysis and specimen management
• Supporting chronic disease monitoring clinics
• Infection prevention and control activities
• Stock monitoring and clinical room preparation
• Maintaining accurate patient records using the clinical system

About us

We have a registered list size of 14,000 patients who are expertly cared for by a comprehensive and diverse multi-disciplinary team including; GPs, GP Registrars, Nurse Practitioners, Practice Nurses, HCAs, Pharmacy Technicians, administrative, secretarial & reception staff.

The friendly and supportive working environment offers a structured and pleasant working day. Benefits of working for the practice include a competitive annual leave entitlement, access to the NHS pension scheme, commitment to continued personal and professional development and free on-site parking.

Glastonbury is a small, friendly market town set in the beautiful countryside of Somerset. The Tor dominates the landscape alongside the ruins of the Abbey around which the town was established. Glastonbury has both a medieval and spiritual history which has attracted over the years a diverse population who live alongside many long established families in the area. This all contributes to the uniqueness of the town now famous for the annual Glastonbury Festival. Glastonbury attracts complementary practices in the town; we however provide conventional family medicine as this suits the vast majority of our practice population.

www.glastonburysurgery.co.uk

Job responsibilities

Patient Care

• Record blood pressure measurements, including the use of manual techniques.
• Measure height, weight and BMI.
• Record pulse rates and oxygen saturation levels.
• Conduct NHS Health Checks, if required.
• Perform venepuncture (blood sampling).
• Undertake ECG recordings.
• Carry out new patient health checks.
• Perform urinalysis and pregnancy testing.
• Support smoking cessation and lifestyle advice under guidance.
• Administer vaccinations where appropriately trained and authorised.
• Carry out simple wound care and dressings as delegated by a registered clinician.
• Assist with chronic disease monitoring clinics.
• Act as a trained Chaperone.
• Assist in the delivery of minor operation and specialist clinics. This includes the preparation of clinics, assisting the clinician, and competent in Basic Life Support.

Infection Prevention and Control

• Maintain clean clinical environments.
• Clean and prepare treatment rooms and equipment.
• Follow infection control policies and procedures.
• Ensure safe disposal of clinical waste and sharps.

Equipment and Stock Management

• Monitor and maintain clinical equipment.
• Report faulty equipment promptly.
• Check emergency equipment and medicines as required.
• Order and monitor stock levels of clinical supplies.

Administrative Duties

• Prepare consulting and treatment rooms.
• Ensure patient records are updated accurately.
• Assist with recall systems and patient invitations.
• Manage specimen collection and transportation procedures.
• Code clinical information where required.
• Support reception and administrative teams when necessary

Person Specification

Personal Qualities

Essential

• Good interpersonal skills
• Ability to care and deal tactfully and empathetically with patients
• Demonstrates motivation, reliability and commitment
• Ability to use own judgement and initiative.
• Able to work calmly under pressure.
• Able to work as part of a team and autonomously.
• Able to work with competing priorities.
• Flexible regarding working hours.
• Tidy and presentable appearance.
• Ability to work with a high patient throughput and a pressurised environment on a daily basis.
• Time management skills to manage own consultations within clinics.
• Full UK driving license

Qualifications

Essential

• NVQ Level 3 in Health & Social Care
• GCSE (or equivalent) in English and Maths

Desirable

• Care certificate

Experience

Essential

• Excellent Communication Skills
• Good IT and record-keeping skills
• Ability to work as part of a multidisciplinary team
• Good organisational skills
• Trained and competent in venepuncture
• Understanding of confidentiality and data protection
• Understanding of infection, prevention and control
• Awareness of safeguarding role and responsibilities
• Ability to work with a high patient throughput and a pressurised environment on a daily basis.
• Time management skills to manage own consultations within clinics

Desirable

• Experience of using EMIS Web
• Capability to perform ECG tests

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.