Healthcare Assistant (Ftc Until April 2027)

HealthHarmonie Ltd; West End; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Travel allowance 55p per mile

NVQ Level 3 training opportunities

Career progression opportunities

Quarterly bonus

25 days annual leave + 8 bank holidays

Pension scheme

NHS employee discounts

Job summary

The Medinet Group is seeking a Healthcare Assistant to support our dermatology, gynaecology, cardiology, ophthalmology and urology services at Norfolk and Norwich University Hospital. You will help maintain accurate patient records, assist with appointments and help deliver a safe, welcoming patient experience.

You will be enrolled in comprehensive training from day one, with potential progression to NVQ Level 3 and ongoing support.

Qualifications

• Strong attention to detail when capturing and handling patient data.
• Confident using IT systems and digital platforms.
• Healthcare or administrative experience is desirable but not essential.
• Passion for delivering high-quality patient care and taking pride in your work.
• Excellent communication and interpersonal skills.

Responsibilities

• Support services across Dermatology, Gynaecology, Cardiology, Ophthalmology and Urology services.
• Work with clinicians and administrative teams to ensure patient records and data are handled accurately and efficiently.
• Deliver a welcoming and professional patient experience and perform GDPR and health & safety checks.
• Assist with appointment coordination and ensure clinic operations run smoothly.
• Ensure all clinical areas meet infection control standards to provide a safe environment for patients and staff.
• Contribute to an efficient, compassionate, patient-focused service.

Skills

Attention to detail

IT systems

Communication skills

Interpersonal skills

Job description

The Medinet Group is a leading independent healthcare provider delivering high-quality clinical services across the UK and Ireland, comprising Acute Services (Medinet), Outpatient Specialist Services (HealthHarmonie), and Mental Health and Wellbeing Services (Medinet Minds).

With over 20 years' experience, partnerships with more than 100 NHS Trusts, and more than 2 million patients treated, we've built a strong reputation for clinical excellence and operational delivery.

As we continue to grow, we are scaling our clinical workforce and strengthening our operations to deliver services efficiently and at pace.

Your Day in the Life of a Healthcare Assistant:

As a Healthcare Assistant at HealthHarmonie, you will play a vital role in supporting our services and ensuring a high-quality patient experience across our clinics.

Working within our Dermatology, Gynaecology, Cardiology, Ophthalmology and Urology services, you will work closely with clinicians and administrative teams, ensuring all patient records and data are handled accurately and efficiently.

In addition, you will enhance the patient journey by delivering a welcoming and professional experience, carrying out GDPR and relevant health and safety checks, and supporting the smooth running of clinic operations. You will assist with appointment coordination and ensure all clinical areas meet strict infection control standards to provide a safe environment for both patients and staff.

Your contribution will be essential in delivering an efficient, compassionate, and patient-focused service.

Please note our service operates seven days a week. This role requires flexibility to work across Monday to Sunday, with shifts scheduled in line with service requirements.

Location Norfolk:

Norfolk and Norwich University Hospital.

Department: Dermatology, Gynaecology, Cardiology, Ophthalmology and Urology

Requirements:

• Strong attention to detail, particularly when capturing and handling patient data
• Confident using IT systems and digital platforms
• Previous healthcare or administrative experience is desirable but not essential
• A passion for delivering high-quality patient care and taking pride in your work
• Excellent communication and interpersonal skills

You will be enrolled on our comprehensive training programme from day one, which will equip you with the knowledge and technical skills required for the role.

The Role Details:

• Contract Type: Full-Time, Fixed-Term Contract until April 2027
• Hours: 40 hours per week (including travel time)
• Working Pattern: Monday to Sunday
• Salary: £13.05 per hour

What We Offer:

• Travel allowance of 55p per mile
• Ongoing support and training with opportunities to progress to NVQ Level 3
• Excellent career progression opportunities
• Quarterly bonus
• Annual leave entitlement equivalent to 25 days plus 8 bank holidays
• Pension scheme
• NHS employee discounts

Why Join Us?

By joining the HealthHarmonie family, you will be part of the essential infrastructure that delivers outstanding patient care across the UK. Whether in a clinical or administrative capacity, your role will be vital. We value innovation, a willingness to learn, and individuals who take ownership of their professional development.

Equal Opportunity Employer

HealthHarmonie is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on age, race, religion, national origin, gender identity or expression, sex, sexual orientation, marital status, veteran status, disability, or any other protected characteristic under applicable law.

We believe it is the diversity of our people that makes our organisation stronger and a more inclusive place to work.