Healthcare Assistant

Market Street Health Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Market Street Health Group in London is seeking a Health Care Assistant to join the nursing team. You will provide clinical and administrative support, working under the Senior Nurse Manager to deliver high quality patient care.

Key tasks include patient checks, vaccinations, phlebotomy and administrative duties, with an emphasis on confidentiality and effective communication across diverse populations. Training will be provided as needed.

Qualifications

• GCSEs or equivalent with literacy and numeracy.
• Willingness to undertake additional training and development.

Responsibilities

• Provide clinical and administrative support in a multidisciplinary team.
• Carry out health checks, vaccinations, phlebotomy and basic procedures under supervision.
• Maintain accurate medical records and patient communications.

Skills

Multilingual communication

Teamwork

Professional service

Education

GCSEs grade C or above

NVQ Level 2/3 Health and Social Care

Tools

GP clinical system

Computers

Job description

Job summary

To work as a Health Care Assistant, within the nursing team, providing quality clinical and administrative support in an efficient manner, under the direction of the Senior Nurse Manager.

Main duties of the job

Specific responsibilities subject to appropriate training and supervision could include the following range.

General

• To provide a professional service to our multilingual diverse practice population using available resources including interpreters to aid effective communication.

Clinical

• New Patient Checks
• Other Health Checks including blood pressure checks, urinalysis and height/weight etc for different groups of patients
• Lifestyle advice including smoking cessation, weight management
• Foot checks for Diabetic patients
• Phlebotomy
• Flu/Pneumococcal vaccinations
• B12 injections
• Stitch and clip removals / Simple dressings
• ECGs
• Maintain infection control standards

Admin

• Medical records summarising
• Call and recall letters for nurse clinics
• Ordering of stocks, supplies and stationary
• Monitoring of vaccines and other drug stocks
• Ordering health promotion literature and organising displays
• Carrying out other admin duties that may be required

Other

• Maintain confidentiality at all times
• Act as a chaperone, (after appropriate training), during intimate examinations as and when necessary in line with the practice chaperone policy documenting every occasion in the patients records using the practice chaperone template.
• Attend and participate in practice meetings and communicate effectively outside of meetings
• Maintain health and safety at all times

Training

• You will need to engage in ongoing training to learn the skills required of this developing role as well as mandatory training relevant to the practice team.

About us

Market Street Health Group is situated in Newham, one of the poorer areas of London. As a result, our patients tend to have more health needs and often make more visits to see their doctor than the average. We have a higher than average representation of the under 16s, the elderly and look after 3 Nursing/Care Homes. Newham has a very diverse population and as a practice we are one of the highest users of the local interpreting service.

We are one of the larger practices in Newham with over 13 thousand patients, 5 GPs, 3 GP Registrars, 1 Nurse, 3 Health Care Assistants and 2 Clinical Pharmacists.

The clinical team is supported by the Practice Manager, a team of 8 Receptionists supervised by a Lead Receptionist, 2 Secretaries supervised by a Senior Secretary, a Medical Records Clerk, 2 Administrators and a Facilities Manager plus Apprentices.

Person Specification

Qualifications

Essential

• General education (eg GCSEs) to grade C or above including literacy and numeracy skills
• Willingness to do additional training & development to meet the needs of the position

Desirable

• NVQ Level 2/3 Health and Social Care

Experience

Essential

• Experience of diverse communities
• Experience of working in a caring role
• Experience of working in the NHS
• Experience of working in general practice
• Experience of working in a team
• Experience of a GP clinical system
• Experience of working with computers
• Experience of taking blood

Desirable

• See essential criteria

Employer details

Employer name: Market Street Health Group

Address: 52 Market Street, London, E6 2RA, United Kingdom

Employer's website: Apply through our website

Contact: Aleya Begum, [e-mail], 02085482210

Closing date: 22 November 2026

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.