Healthcare Assistant

Gloucestershire Health and Care; Dursley; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Free car parking

27 days leave + bank holidays

Training and development opportunities

NHS pension

Job summary

Gloucestershire Health and Care NHS Foundation Trust in Dursley is seeking a Band 3 Healthcare Assistant to join the Minor Injury & Illness unit at The Vale Hospital. The role is fixed to 24 hours per week across 7 days, permanent.

You will work with a multidisciplinary team to provide care for adults and paediatric patients with minor injuries and illnesses, requiring NVQ Level 3 in Health & Social Care or eligibility for Care Certificate. Training available and flexible shifts.

Qualifications

• NVQ Health Care Level 3 or willing to progress to level 3 within one year.
• Care certificate (or willingness to achieve this within 6 months of commencing post).
• Significant and recent experience within the health care setting.

Responsibilities

• Provide Patient care as directed by trained staff.
• Working with colleagues to provide a safe and welcoming environment for staff, patients and visitors.
• Entering patient details onto clinical systems such as SystmOne.
• Ordering of stores.
• Reception & Administrative role – booking in patients that arrive to the unit, answering telephone calls and assisting with patient and professional enquiries.
• Maintaining cleaning schedules and controls stock, equipment and materials.
• Contributes to promoting health and safety, minimising risk in the workplace.
• Performing Clinical Observations including NEWS & PEWS scores, Visual Survey, Plastering, wound care & ECG's.

Education

NVQ Health Care Level 3

Care certificate

Job description

Main area healthcare Grade Band 3 Contract Permanent Hours Part time - 24 hours per week (cover 7 days a week) Job ref 327-26-801

Site The Vale Hospital Town Dursley Salary £25,760 - £27,476 per annum (pro rata) Salary period Yearly Closing 14/10/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

This role is offered on a permanent basis. The hours are part-time, 24 hours per week.

We have an exciting opportunity for a Band 3 Healthcare Assistant if you would like to join our dynamic and forward thinking teams at our Minor Injury & Illness unit at the Vale Hospital in Dursley.

We are seeking an experienced, compassionate and dedicated Band 3 Healthcare Assistant to work closely with our multidisciplinary team to provide high quality care to Adult & Paediatric patients with minor injuries and illnesses.

While training can be offered in specific skills, the successful applicant will need their NVQ Level 3 Qualification in Health & Social Care

Main duties of the job

• Provide Patient care as directed by trained staff
• working with colleagues to provide a safe and welcoming environment for staff , patients and visitors
• Entering patient details onto clinical systems such as SystmOne
• Ordering of stores
• Reception & Administrative role – booking in patients that arrive to the unit, answering telephone calls and assisting with patient and professional enquiries.
• Maintaining cleaning schedules and controls stock, equipment and materials.
• Contributes to promoting health and safety, minimising risk in the workplace
• Performing Clinical Observations including NEWS & PEWS scores, Visual Survey, Plastering, wound care & ECG's.

This role requires staff to work a variety of hours over a 7 day week.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

As a Health Care Assistant you will be responsible for participating and assisting in the delivery of care and services to patients. Health Care Assistants, employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

• NVQ Health Care Level 3 or willing to progress to level 3 within one year (unless Trust prohibits this)
• Care certificate (or willingness to achieve this within 6 months of commencing post)

LENGTH AND / OR NATURE OF EXPERIENCE

• Significant and recent experience within the health care setting.

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

If you are aged 16-30, you may be eligible for financial and pastoral support from the King’s Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King’s Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know.

For more information please see the attached 'Additional Information for Applicants' document.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.