Healthcare Assistant

Botesdale Health Centre; Diss; On-site; GBP 186,000 - 248,000; Part time

Job summary

Botesdale Health Centre is recruiting a Healthcare Assistant (HCA) on a part-time basis to join our friendly team. The role involves working with the nursing and wider practice team to provide high-quality care to registered patients.

The position includes phlebotomy, health checks, ECGs and support for health promotion activities. We value compassionate, confidential care and the ability to work well within a multidisciplinary team.

Qualifications

• Care Certificate completion (or equivalent) required.
• GP practice experience preferred.
• Venepuncture/phlebotomy skills essential.
• Excellent patient-facing communication and interpersonal skills.
• Confidential and compassionate approach.
• Ability to work independently and as part of a multidisciplinary team.

Responsibilities

• Undertake phlebotomy for venous and INR testing.
• Blood pressure, height, weight and BMI checks.
• Wound dressings, sutures and clip removals.
• Urine testing and sample submission to the laboratory.
• Perform ECGs and assist with health checks.
• Support health promotion activities and vaccination programmes.
• Accurately document all clinical information in patient records.

Skills

Venepuncture/Phlebotomy

Blood pressure measurement

Patient communication

Confidentiality

Independent working

Education

Care Certificate or equivalent

Job description

Botesdale Health Centre are looking for a professional, conscientious and highly effective Healthcare Assistant (HCA) to join our friendly team on a part-time basis for 15 hours per week. This will be split over 3 mornings - Monday, Wednesday and Friday. Potentially more hours available in the long term. The primary focus of the role is to work as part of the nursing team and also as part of the wider practice team, providing high quality and timely care to registered patients of Botesdale Health Centre.

Main duties of the job

• Undertake phlebotomy for both venous and INR patient testing
• Blood pressure/weight/height/BMI checks
• Wound dressings and suture and clip removals
• Urine testing and analysis and submit samples to the laboratory following the practice protocol
• Obtaining specimens, ensuring their maintenance under correct conditions and dispatch to the appropriate agency
• Perform ECGs
• Promotion of health and wellbeing to individual patients by carrying out health checks and new patient checks
• Make appropriate referral to GPs and other health & social care professionals
• Assist with development of health promotion activities
• 24 hour BP monitoring and assisting patients with equipment queries for the ABPM
• Provides clinical support to registered nurses and other healthcare professionals
• Work with all members of the clinical and non-clinical teams to achieve practice goals e.g. call and recall programmes/QOF for Long Term Condition Management
• Work with health care professionals within the PCN and other outside agencies as appropriate to achieve quality patient care and support health inequalities and PCN projects
• Fully document all clinical and appropriate information within patients computer records from both face to face and telephone consultations and all other appropriate instances together with appropriate read coding
• Support health promotion and prevention activities, including smoking cessation, weight management, and lifestyle interventions
• Assist the practice with vaccination and immunisation programmes
• Successful completion of the Care Certificate, or equivalent
• Experience of working within a GP practice
• Strong clinical skills including venepuncture/phlebotomy
• Excellent patient-facing communication and interpersonal skills
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team

Person Specification

Qualifications Essential

• Successful completion of the Care Certificate, or equivalent

Experience Essential

• Experience of working within a GP practice
• Strong clinical skills including venepuncture/phlebotomy
• Excellent patient-facing communication and interpersonal skills
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team

We are a rural GMS 10,000 patient surgery with 4 Partners, 5 salaried GPs and a fantastic clinical and practice team with an on-site dispensary. We are located in a modern, recently extended surgery with community nurses located on site as well as an X-ray suite and glorious surrounding countryside.