Health Care Assistant (HCA)

Bourne Galletly Practice; Bourne; On-site; GBP 31,000 - 42,000; Full time

Job summary

Bourne Galletly Practice is seeking a proactive Practice Nurse/Healthcare Assistant to support care for patients and contribute to clinical duties within a GP setting. You will assist with health checks, wound care, minor procedures, and admin tasks to maintain high-quality service.

The role requires strong patient care, confidentiality, and effective communication, with DBS checks and a valid UK driving licence as part of the package.

Qualifications

• GCSE-level education and a health care qualification are required.
• Must hold a current UK driving licence and be willing to drive locally if needed.
• Experience with clinical administration and patient records is desirable.

Responsibilities

• New patient health checks and BP monitoring.
• Urinalysis, wound management and minor procedures preparation.
• Assist clinicians as chaperone and support HGV medicals and screenings.
• Maintain accurate patient notes and manage appointment systems.
• Ensure correct labelling, paperwork and safe handling of clinical waste.

Skills

Patient care

Communication

Confidentiality

Administrative skills

Education

GCSE standard

Health Care Certificate

Full UK driving licence

Tools

EMR systems

Job description

To assist medical personnel in the careof practice patients to include treatment, preventative care, screening andpatient education. The post will also include some clinical administrative duties.

A uniform and name badge must be wornat all times, which will be supplied by the Practice.

Theywill act as a focal point of communication between patients, doctors, nursesand other members of the primary health care team.

Motivatedand enthusiastic in developing high quality care.

Main duties of the job

• New patient health checks
• Basic Treatment room duties
• BP monitoring
• Urinalysis
• Wound management including routine and emergency dressings as required.
• Assisting clinicians as chaperone when require
• Removal of skin sutures and clips.
• Preparation of minor ops room prior to minor surgery/coil fits.
• Assisting in minor surgery as required.
• Fitting and removing of ambulatory BP machines and documentation.
• ECG routine /emergency as required
• Assist in HGV medicals and other medical screenings
• Provide lifestyle advice to patients making any necessary referrals within the practice
• Ensure specimens are labelled correctly and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager or senior nurse on duty
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment in all Treatment rooms
• Restocking and ordering of supplies for clinical areas and consulting rooms including phlebotomy using the appropriate companies.
• Home INR monitoring using finger prick test and reporting results back to Nurse led INR clinics.

About us

We are a modern and forward thinking general medical practice partnership. Located in Bourne we take pride in caring for our community and your family. We provide a comprehensive range of general medical services to Bourne and the surrounding areas and can offer full dispensing services to patients who live in the surrounding villages. We have modern premises and ample car parking. We are open to new patient registrations and you can consult with any of the seven doctors or our Practice Nurses. You will be working in a team of Practice Nurses and Health Care Assistant's. The Practice was last inspected by the CQC in August 2023 and rated as Outstanding. We are a GP and Practice Nurse Training Practice.

Interviews will be held face to face in the Practice the week commencing 23 November and most likely to be the 26th or 27th November 26.

Job responsibilities

Job Responsibilities

1. Nursing

• New patient health checks
• Basic Treatment room duties
• BP monitoring
• Urinalysis
• Wound management including routine and emergency dressings as required.
• Assisting clinicians as chaperone when require
• Removal of skin sutures and clips.
• Preparation of minor ops room prior to minor surgery/coil fits.
• Assisting in minor surgery as required.
• Fitting and removing of ambulatory BP machines and documentation.
• ECG routine /emergency as required
• Assist in HGV medicals and other medical screenings
• Provide lifestyle advice to patients making any necessary referrals within the practice
• Ensure specimens are labelled correctly and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager or senior nurse on duty
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment in all Treatment rooms
• Restocking and ordering of supplies for clinical areas and consulting rooms including phlebotomy using the appropriate companies.
• Home INR monitoring using finger prick test and reporting results back to Nurse led INR clinics.

2. Administration and professional responsibilities

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes

Ensure the clinical computer system is kept up to date with accurate details recorded including clinical coding to meet QoF, HPA, CCG and Practice Targets in line with NHS England directives.

Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Ensure collection and maintenance of statistical information required for regular and ad hoc reports

Attend and participate in practice meetings as required

Restocking and maintenance of clinical areas and consulting rooms

To assist in seasonal and special projects as requested e.g. flu campaign

Adhere to and maintain the standards required by the Care Quality Commission (CQC), Public Health England and the Health and Wellbeing Board.

• Management of medical records
• Ensure that electronic medical records are accurately assembled in advance of each consulting session
• Ensure that electronic medical records are available in the instances of urgent consultation
• Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
• Ensure correspondence, reports, results etc are filed in correct records
• Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover
• Management of appointment system
• Ensure total familiarity with all appointment systems including regular and incidental variations
• Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients
• Clinics should be commenced promptly avoiding unnecessary delays for patients and staff.
• Referring follow-on appointments to reception for appropriate booking utilising the booking pro-forma.

Person Specification

Qualifications

• Good all round education to GCSE standard.
• Health Care Certificate - if not held training will be given
• Wound Care Management
• Holds a current full UK driving licence

Experience

• An understanding, acceptance and adherence to the need for strict confidentiality
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and determine own workload priorities
• Basic keyboard and computer skills
• Flexibility of working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.