Healthcare Assistant

One Wight Health Ltd; Cowes; On-site; GBP 20,000 - 26,000; Part time

Job summary

A healthcare provider in England is looking for a dedicated Healthcare Assistant to join their team. This role involves providing patient care, conducting health checks, and supporting clinical colleagues in a fast-paced environment. Candidates should have a passion for patient care, good communication skills, and preferably a healthcare background. Training will be provided, and the role offers flexible hours of 18 to 21.5 per week. Commitment to quality patient-centered care is essential.

Benefits

Training provided

Supportive team environment

Free parking

Qualifications

• Minimum of 1 year healthcare experience.
• NHS Care Certificate or working towards it.
• Good IT skills to learn new applications.

Responsibilities

• Provide patient care including health monitoring and assessment.
• Support clinical administration and stock maintenance.
• Assist in emergency management of patients.

Skills

Patient care

Team collaboration

IT skills

Communication

Education

GCSE grade A to C in English and Maths

Qualified to NVQ level 2 or 3 in Health and Social Care

Tools

SystmOne

Job description

Hours per week - 18 to 21.5. Ideally include a Monday - flexible on other days/hours

Salary - Band 3 equivalent

This is a chance to work in a caring environment where your contribution truly matters. We are looking for someone who finds patient care and working as a team rewarding. The role can be demanding at times so we are looking for someone who is also resilient and has a can do attitude. Prior experience of working in general practice or the NHS is required, but not experience of all aspects of the role. Training will be provided to a suitable candidate to become an excellent general practice HCA.

Main duties of the job

As an HCA you will help provide patient care, in particular health monitoring and assessment: taking blood samples, blood pressures, pulse, ECGs and temperature, measuring height and weight and urinalysis testing. Support preventative care by conducting NHS health checks, advising on lifestyle choices and administering adult vaccinations. Support clinical administration such as ordering, rotation and maintenance of clinical stock levels. Support clinical colleagues when a chaperone is needed or in the emergency management of patients. To do this you will work to protocols ensuring best practice and safe care.

About us

We are a multi‑disciplinary team of GPs, ANPs, MHP, paramedics, nurses, GP (healthcare) assistants, pharmacist, social prescriber, dietitian, wellbeing coach, MSK practitioners, phlebotomists and administrative and cleaning staff who all work closely together to deliver excellent patient‑centred care. Every team member is valued, and we encourage open communication, mutual respect and shared learning.

We provide care to just over 15,500 patients from a modern, purpose‑built building with free parking, disabled access and an attached (independent) pharmacy on‑site. The work environment is fast‑paced, where change and continuous improvement is the norm. Our next exciting change is that we will merge with Newport Health Centre. This merger will bring together two well‑established practices into a single, stronger organisation better positioned to meet the challenges we all face. We believe this step will strengthen our ability to deliver high quality, sustainable care for our patients and supportive working environments for our teams.

We value homemade cake, teamwork, innovation, and continuous improvement in a supportive atmosphere. Joining us means being part of a practice that makes a real difference in the health and wellbeing of our community.

Job responsibilities

You will start with some initial HCA responsibilities which may then progress over time to include the following HCA responsibilities:

Initial Areas of Focus

• Blood pressure, height, weight, pulse & temperature
• Chaperoning
• ECG recording
• Urinalysis

Areas of Focus in Future Years

• Maintenance and testing of medical equipment
• Ordering, rotation & maintenance of clinical stock levels
• Re‑stock clinical rooms and storage cupboards
• Collection of specimens as directed
• Routine immunisation & B12

Working alongside other clinicians to provide patient care, you will undertake the following:

• Record patient and clinical appointment information on the clinical system
• Recognise changes in the patient’s observations which must be reported and acted on
• Assist clinicians in emergency management of patients
• Enable patients to access appropriate professional care in the practice team
• Appreciate the Principles of Healthy Living
• Provide relevant health promotion literature for patients
• Undertake and record patient health checks, to include blood pressure readings, urine testing, medical history taking
• Attend any training required for the role
• Prepare and maintain environments and equipment before, during and after patient care interventions
• Test urine specimens using appropriate equipment and record as required
• Assist with the collection of health and well‑being data
• Help raise awareness of health and well‑being and how it can be promoted
• Assist clinicians in the emergency management of patients (e.g. CPR, anaphylaxis, haemorrhage, fits and faints and hypoglycaemia)
• Attend relevant training and meetings as required
• To perform other clinical tasks as trained and agreed to meet the needs of the practice

You may also have areas of specific responsibility, such as:

• Liaison with patients for a specific health register
• Advise on health promotion
• Vaccine/cold chain storage and monitoring
• Maintain vaccine stock levels and stock rotation

You may be required to work additional hours including at weekends to accommodate the needs of the patients e.g. for Flu/Covid vaccine clinics.

This job description is not intended to be an exhaustive list of the responsibilities of the post. It will be subject to review and revision in the light of developments and following appraisals etc.

Special Job Requirements

• Chaperoning
• Following protocols and clinical guidelines
• Home visits
• Requirement to provide extended access in line with practice or external initiatives

Qualifications

• GCSE grade A to C in English and Maths
• Minimum of 1 year healthcare experience
• NHS Care Certificate / working towards this
• Qualified to NVQ level 2 or 3 in Health and Social Care

Experience

• Good IT skills able to learn how to use new applications
• Previous knowledge of SystmOne

Qualities & Attributes

• A real people person who listens
• Reliable, trustworthy and conscientious
• Sensitive to Patient needs
• Confident if faced with challenging Patients
• Smart, clean & well-presented appearance
• Enthusiastic and a self‑starter
• Able to work in a team
• Able to remain calm under pressure
• Takes responsibility for own actions
• Flexible approach to duties and working arrangements
• Able to pick up what is happening around you and be able to show a proactive approach to delivering excellent Patient care

Skills & Abilities

• Ability to work without direct supervision
• Ability to manage time and workload
• Manage multiple tasks and conflicting demands with good attention to detail
• Ability to work under pressure & maintain a professional / effective approach
• Ability to work as part of an integrated multi‑skilled team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience Band 3 equivalent