Healthcare Assistant

PHL Group; Cambridge; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Bike2Work Scheme

DSE Eye Tests and Spectacles

Employee Assistance Program - 24 hour

Employee Recognition

Family Friendly Policy

Long Service Award

NHS Discount - Blue Light Card

Job summary

PHL Group in Cambridge is seeking an experienced Healthcare Assistant (HCA) to join Cottenham Surgery's multidisciplinary team. You will perform clinical duties such as health checks, phlebotomy, ECGs, wound care and vaccinations, while maintaining accurate records on SystmOne.

The role is 22.5 hours per week with pay of £15 per hour. The successful candidate will have at least two years’ primary care HCA experience, a Care Certificate, strong communication skills and a patient-centred approach

Qualifications

• At least 2 years’ experience as HCA/HCSW in primary care.
• Care Certificate or equivalent qualification required.
• Experience in phlebotomy, wound care and chronic disease management.
• Experience participating in incident, complaint or investigation processes.
• Understanding of safeguarding (adult and child) up to Level 3.
• Strong patient-centred care, confidentiality and consent guidelines.

Responsibilities

• Carry out new patient health checks and long-term condition reviews/work-ups.
• Undertake phlebotomy and blood collection, including for warfarin clinics.
• Perform and record ECGs.
• Provide wound care and simple dressings.
• Support B12 and flu vaccination clinics.
• Process and manage clinical lab samples per procedures.
• Maintain vaccine storage and cold-chain requirements.
• Keep accurate clinical records and use practice IT systems (SystmOne).
• Ensure rooms are clean and stocked; follow infection control and safety procedures.
• Escalate changes in patient condition and participate in meetings and CPD.

Skills

Phlebotomy

Wound care

Chronic disease management

Communication

Teamwork

Confidentiality

Education

Care Certificate or equivalent

Tools

SystmOne

Job description

We are looking for an experienced and compassionate Healthcare Assistant (HCA) to join our friendly multidisciplinary team within our GP practice, Cottenham Surgery, based in Cambridge.

Hours : 22.5 hours per week

Pay : £15 per hour

This is an exciting opportunity for a motivated HCA who is passionate about delivering safe, high-quality and patient-centred care and who wants to play an important role in supporting the health and wellbeing of our patients.

Working alongside our GPs, nurses and wider practice team, you will provide a range of clinical and treatment-room services, while contributing to the continued development and effectiveness of our practice.

Key Responsibilities

As a Healthcare Assistant, your duties will include, but are not limited to:

• Carrying out new patient health checks and long-term condition reviews/work-ups.
• Undertaking phlebotomy and blood collection, including for patients attending warfarin clinics.
• Performing and recording ECGs.
• Providing wound care and simple dressings.
• Supporting B12 and flu vaccination clinics.
• Processing and managing clinical laboratory samples in accordance with practice procedures.
• Maintaining vaccine and cold-chain storage, monitoring and recording requirements.
• Supporting the assessment and monitoring of patients’ health and wellbeing within your scope of competence.
• Maintaining accurate clinical records and completing relevant templates and coding on practice IT systems, including SystmOne.
• Ensuring consulting and treatment rooms are clean, appropriately stocked and ready for use.
• Following infection prevention and control, safeguarding, confidentiality, consent and health and safety procedures.
• Recognising and appropriately escalating changes in a patient’s condition.
• Contributing to practice meetings, training, CPD and wider service development.
• Undertaking other reasonable duties in support of the practice and its patients.

About You

We are looking for an enthusiastic and reliable Healthcare Assistant who has:

Essential:

• At least 2 years’ experience working as a HCA/HCSW within primary care.
• A Care Certificate or equivalent qualification.
• Experience in core clinical skills including phlebotomy, wound care and chronic disease management.
• Experience of participating in incident, complaint or investigation processes.
• A good understanding of adult and children’s safeguarding, including Level 3 requirements.
• A strong understanding of patient-centred care, confidentiality, dignity, consent and choice.
• Excellent communication and interpersonal skills.
• The ability to work effectively as part of a multidisciplinary team while also working independently within your scope of competence.

Desirable:

• Previous experience using SystmOne.
• Experience within a GP practice or other primary care setting.
• Experience contributing to audit, governance and service improvement.

What We Are Looking For

Above all, we are looking for someone who is caring, professional, dependable and committed to providing an excellent patient experience.

You will need to be confident undertaking clinical duties within your competency, able to recognise when to seek advice or elevate concerns, and willing to contribute positively to the development of the practice.

Benefits

• Bike2Work Scheme. Save up to 42% on bikes & equipment
• DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
• Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more
• Employee Recognition. ‘Extra Mile’ Awards
• Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
• Long Service Award. Celebrating 5 & 10 years of service
• Menopause Support. HRT subscription covered & Menopause Pledge
• NHS Discount - Blue Light Card. Staff are eligible for the Blue Light Card which offers a range of official discounts
• Paid Sick Pay. 10 days per year
• Professional Development. Training, courses & team-building opportunities
• Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans

As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.