Healthcare Admin Apprentice: Front Desk & Records

Training Provider; Truro; Remote; GBP 15,000 - 18,000; Full time

Job summary

Cornwall College is offering a Business and Administration apprentice role at Chasewater Health Centre in Truro. You will join a small nursing and GP support team and gain on-the-job experience while working towards an industry-recognised qualification.

Responsibilities include answering calls, scheduling appointments, handling emails, registering new patients, and assisting with basic clinical tasks under supervision. This is a hands-on training opportunity in a healthcare setting.

Responsibilities

• Answering the telephone and arranging appointments for patients
• Dealing with patient enquiries either by telephone or at reception
• Managing the main email account, ensuring all emails are dealt with appropriately
• Scanning hospital letters and correspondence on to patient records
• Registering new patients
• Contacting patients on behalf of the GP’s to arrange further tests / appointments
• Welcoming patients at reception, checking them in for appointments and making appointments, handing out prescriptions and dealing with enquiries

Job description

Cornwall College is offering a Business and Administration apprentice role at Chasewater Health Centre in Truro. You will join a small nursing and GP support team and gain on-the-job experience while working towards an industry-recognised qualification.

Responsibilities include answering calls, scheduling appointments, handling emails, registering new patients, and assisting with basic clinical tasks under supervision. This is a hands-on training opportunity in a healthcare setting.