Health & Wellness Sales Advisor – Empathy in Action

Boots; Grays; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

Employee assistance program

Job summary

Boots is hiring a Health and Wellness Sales Advisor. You’ll combine product knowledge with friendly service on the shop floor, helping customers find solutions and boosting wellbeing. Full training including Healthcare Training Programme (NVQ2) is provided.

There is an emphasis on customer experiences, open questions, and unbiased advice across health brands, with collaborative team-based success rather than individual commissions.

Qualifications

• Enthusiasm and passion for health and wellness.
• Warm, approachable manner and confident to start conversations with customers.
• Able to discuss healthcare needs with sensitivity and discretion.
• Self-motivated, sales-driven and focused on customer experience.
• Team player contributing to store success.
• Digitally savvy and comfortable with omni-channel offering.
• Willing to complete Healthcare Training Programme (NVQ2).

Responsibilities

• Support all health and wellness brands with expert, unbiased advice.
• Use open questions to understand needs and offer holistic healthcare solutions.
• Interact with customers on the shop floor to drive sales and provide personalised experiences.
• Support store targets through collaborative teamwork rather than individual commission.
• Keep shelves well stocked, cleaned and tidy throughout the day.

Skills

Customer service

Sales focus

Communication

Health & wellness knowledge

Job description

Boots is hiring a Health and Wellness Sales Advisor. You’ll combine product knowledge with friendly service on the shop floor, helping customers find solutions and boosting wellbeing. Full training including Healthcare Training Programme (NVQ2) is provided.

There is an emphasis on customer experiences, open questions, and unbiased advice across health brands, with collaborative team-based success rather than individual commissions.