Wellness Solutions Advisor

Boots.com; Manchester; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots.com in the UK seeks a Health and Wellness Sales Advisor to combine product knowledge with customer service on the shop floor. You will deliver personalised experiences, provide expert advice, and support sales through friendly, feel-good service.

Training includes a Healthcare Programme (NVQ2) to thrive in this role. Join a team focused on helping customers feel healthier and more confident in their choices, with full training and opportunities to develop in-store and online health

Qualifications

• Enthusiasm and passion for health and wellness.
• Confident to start conversations with customers.
• Able to put customers at ease sharing health needs.
• Self-motivated, sales-driven, and customer-focused.
• Team player contributing to store success.
• Digitally savvy and comfortable with omni-channel.
• Proactive in learning about new products and services.
• Prepared to complete Healthcare Training Programme (NVQ2).

Responsibilities

• Support health and wellness brands with expert, unbiased advice.
• Ask open questions to understand needs and offer holistic solutions.
• Engage customers on in-store and Online Doctor services.
• Maintain well-stocked shelves and store presentation.

Skills

Health passion

Approachability

Customer empathy

Sales-driven

Team player

Digital savvy

Learning mindset

NVQ2 ready

Education

NVQ2 Healthcare Training Programme

Job description

Boots.com in the UK seeks a Health and Wellness Sales Advisor to combine product knowledge with customer service on the shop floor. You will deliver personalised experiences, provide expert advice, and support sales through friendly, feel-good service.

Training includes a Healthcare Programme (NVQ2) to thrive in this role. Join a team focused on helping customers feel healthier and more confident in their choices, with full training and opportunities to develop in-store and online health