Health & Wellness Sales Advisor — Training Included

Boots; Chester; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay and gift

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots in the United Kingdom is seeking a Health and Wellness Sales Advisor to help customers find tailored health solutions. You will combine product knowledge with strong customer service on the shop floor, while undergoing full training and opportunities to complete the Healthcare Training Programme (NVQ2).

You will support wellness brands, ask open questions to identify needs, and guide customers to solutions, including our in-store and Online Doctor services.

Qualifications

• Enthusiasm for health and wellness
• Warm, approachable manner to start conversations with customers
• Able to discuss sensitive health needs confidently
• Self-motivated, sales-driven and focused on customer experience
• Team player contributing to store success
• Comfortable with omni-channel retail technology
• Willing to complete Healthcare Training Programme (NVQ2)

Responsibilities

• Support health and wellness brands with expert, unbiased advice
• Use open questions to understand customer needs and offer holistic solutions
• Engage customers on the shop floor and promote in-store/Online Doctor services
• Ensure shelves are well stocked, clean and tidy throughout the day
• Contribute to team success without competitive commission model
• Complete Healthcare Training Programme (NVQ2)
• Maintain welcoming and informative store environment

Skills

Health and wellness knowledge

Approachable communication

Sales and customer service

Team player

Digital literacy

Proactive learning

Education

NVQ2 Healthcare Training Programme

Job description

Boots in the United Kingdom is seeking a Health and Wellness Sales Advisor to help customers find tailored health solutions. You will combine product knowledge with strong customer service on the shop floor, while undergoing full training and opportunities to complete the Healthcare Training Programme (NVQ2).

You will support wellness brands, ask open questions to identify needs, and guide customers to solutions, including our in-store and Online Doctor services.