Health Support Worker

NHS; Leeds; On-site; GBP 24,000 - 26,000; Full time

Job summary

The NHS is seeking a Health Support Worker to join their Crisis Assessment Unit in Leeds. This role involves supporting patients through their recovery journey by delivering hands-on care and ensuring effective communication. The position is Band 3, offering a salary between £24,625 and £25,674 per annum, with opportunities for career development within a supportive team environment.

Benefits

27 - 33 days annual leave

NHS Pension Scheme

Flexible working arrangements

Employee wellbeing support

Training and education support

Qualifications

• Essential qualifications include NVQ level 2/3 in mental health.
• Skills in effective communication and teamwork are vital.
• Experience in mental health services is required.

Responsibilities

• Deliver high-quality community assessment and inpatient care.
• Provide therapeutic support and practical assistance.
• Liaise effectively with service users and professionals.

Skills

Effective communication

Team working

Education

NVQ level 2/3 or certificate in mental health

Job description

Job summary

The role of the Health Support Worker is to deliver high quality community assessment and inpatient care under supervision from qualified colleagues. The post holder will provide therapeutic support and practical assistance to service users in order for them to actively engage in their unique recovery process. The post requires effective liaison with service users, carers, and other professionals and agencies as required. It will involve the provision of direct physical and psychological care, offering therapeutic time to a defined client group working at all times within the principles of recovery. Our Health Support Workers are at the centre of engaging our service users, not just in ward based activity and therapy but also within the local community.

The purpose of this post is to provide and support the highest standards of evidence based clinical practice, in all areas of the work of the Crisis Assessment Unit and Police Pathway. This will be achieved directly through clinical practice and participating in clinical support and supervision.

The CAU/Police Pathway provide a 24 hour, 7 day service and the post holder will be expected to work shifts that support the provision of patient care. The post-holder will be expected to rotate between the Crisis Assessment Unit and the S136 Suite (incorporating Street Triage) on a shift-by-shift basis. When working within the police pathway, there may be an expectation to be available for timely response to Street Triage calls.

Main duties of the job

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [e-mail]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Details Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

173-23125-ACUTE

Job locations

Crisis Assessment Unit

Leeds

LS9 7BE

Job description Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read theCandidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Job description Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read theCandidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person Specification Qualifications Essential

• NVQ level 2/3 or certificate in mental health

Skills Essential

• Effective communication and team working.

Experience Essential

• Experience of working in mental health services

Knowledge Essential

• Knowledge of common mental health problems

Person Specification Qualifications Essential

• NVQ level 2/3 or certificate in mental health

Skills Essential

• Effective communication and team working.

Experience Essential

• Experience of working in mental health services

Knowledge Essential

• Knowledge of common mental health problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Crisis Assessment Unit

Leeds

LS9 7BE

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Crisis Assessment Unit

Leeds

LS9 7BE

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)