Health Records Trainer/ Supervisor

Stockport; Stockport; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Annual leave 27–33 days

Cycle to work scheme

Salary sacrifice schemes

Stockport Credit Union

Salary finance

Job summary

Stockport NHS Foundation Trust is seeking a Health Records Training and Audit Officer based at Stepping Hill Hospital in Stockport. The role is part of the Health Records Department and focuses on training, audits and quality assurance within the Evolve scanning team.

You will train new starters, mentor existing staff, conduct audits, supervise teams, and adapt to changes; DBS checks are required.

Qualifications

• Good general education - 5 GCSEs or equivalent experience.
• Knowledge of Health Records procedures.
• Experience supervising a team.

Responsibilities

• Provide full and comprehensive training for existing and new starters within the Health Records Department.
• Provide ongoing training, support and mentoring for new and existing staff performing across all aspects of the Evolve scanning processes.
• Undertake regular quality audits in line with departmental guidelines and maintain audit activity to deadlines.
• Partake in other audits (including Index/Sort, Scanning and QC) for the Health Records department as directed by the Management Team.
• Provide general supervision for the Health Records teams and supervisory support to the Health Records Management team during peak periods.

Skills

Team supervision

Staff training

IT skills

Multitasking

Training experience

Education

Good general education - 5 GCSEs

Job description

From the exceptional opportunities we offer, to the remarkable care we provide for our patients, we think there is something special about working here.

Main area Health Records Grade Band 3 Contract 18 months (Fixed term post to end May/June 28) Hours Full time - 37.5 hours per week (Monday-Friday) Job ref 362-ADM3OUT-08-26-B

Site Stepping Hill Hospital Town Stockport Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 16/10/2026 23:59

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

Job overview

An exciting opportunity has arisen within the extremely busy Health Records Department at Stepping Hill Hospital . The successful applicant will belong to an important integrated Health Records service.

This is a training and audit role, which supports a very busy fast paced Evolve scanning team. The ability to work on your own initiative to support the management of the Health Records team and present a quality service to all users is essential, you will also be required to work closely with the other members of the management team.

Full training and support will be provided

Main duties of the job

Knowledge of Health Records procedures and systems, specifically Patient Centre is essential. You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work. People skills and acceptance of constant changes in the workplace are essential. Staff management experience would be an advantage, but more important will be people and organisational skills.

To provide full and comprehensive training for existing and new starters within the Health Records Department.

To provide ongoing training, support and mentoring for new and existing staff performing across all aspects of the Evolve scanning processes .

To undertake regular quality audits in line with departmental guidelines. To maintain audit activity to the deadlines specified in the audit programme.

To partake in other audits (including Index/Sort, Scanning & QC) for the Health Records department as directed by the Management Team

To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.

Flexibility with start and finish times maybe required on occasion to support training requirements

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

Between 27-33 days of annual leave plus bank holidays

Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

Cycle to work scheme

Salary finance – for loans, savings, budget planning and tips on managing debt

Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

Within this role you will work closely with the Training and Quality Assurance Manager, to help provide training , support and audit new and existing members of the Health Records Scanning Team who organise and provide all records functions within Health Records and Out Patients.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

To provide full and comprehensive training for all new starters within the Health Records Department.

To provide ongoing support and mentoring for new and existing staff performing all aspects of the clinic prep and evolve process.

To undertake regular quality audits in line with departmental guidelines for the preparation and scanning of patient records. To maintain audit activity to the deadlines specified in the audit programme.

To partake in other audits (including Index/Sort, Scanning and QC ) for the Health Records department as directed by the Management Team

To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.

Flexibility with start and finish times maybe required on occasion to support training requirements

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

please note this vacancy may close early due to high volume of applications.

Person specification

Qualifications

• Good general education - 5 GCSE's or equivalent experience

Knowledge

• Knowledge of Health Records procedures
• Knowledge of excellent customer service
• Evolve or Audit Quality experience
• Awareness of Data Protection, IG and standards for maintaining health records

Experience

• Familiarity with PAS
• Customer Service experience

Skills & Abilities

• Calm and reliable under pressure
• Ability to supervise a team
• Keyboard and IT skills
• Ability to multitask
• Experience training staff

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications.
Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.

At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.

To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.

Use of Artificial Intelligence (AI)
If you choose to use AI when writing a job application, it is essential to personalise the content, particularly the supporting statement. AI cannot fully understand the specific context or requirements of a role and may generate inaccurate or misleading information. Over ‑ reliance on AI can reduce an applicant’s chances of success, as it cannot effectively demonstrate how individual knowledge, experience, and skills meet the job criteria. Applicants should ensure their statements reflect a personal voice and avoid a generic or robotic tone.
Please note that we monitor the use of AI in applications. Applicants who use AI are required to declare this as part of the application process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

The vacancy may close early if it attracts a high number of applications.