Health Care Support Worker - Forensics

NHS Scotland; Glasgow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Learning and development opportunities

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Healthcare Support Worker to join the Rowanbank Clinic inpatient mental health team. The role involves assisting with assessments, implementing care plans, and supporting recovery-focused care for adults and older adults, with a strong emphasis on compassion, dignity and patient engagement.

The post is a permanent, full-time role (36 hours) with rotating long day shifts (0730-2015 days, 2015-0730 nights).

Qualifications

• Knowledge of person-centred, recovery-focused mental health care.
• Understanding of the Healthcare Support Worker Code of Conduct.
• Awareness of current mental health legislation and policy.
• Knowledge of safeguarding principles and risk management.

Responsibilities

• Deliver high-quality, compassionate inpatient mental health care in partnership with the multidisciplinary team.
• Contribute to nursing assessments and care plans within a recovery-focused framework.
• Maintain accurate records and uphold confidentiality.
• Support risk assessment, safeguarding and action to promote wellbeing.
• Support learners, supervise students, and ensure a safe clinical environment.

Skills

Person-centred care

Recovery-focused care

Teamwork

Communication

Safeguarding

Infection control

Confidentiality

Tools

Microsoft Office

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

As an integral member of the multidisciplinary team, the post holder will work in partnership with colleagues, patients, carers and partner agencies, demonstrating compassionate and caring behaviours to support the delivery of safe, effective, person-centred inpatient mental health care. The role involves contributing to the assessment, care, treatment and recovery of adults and older adults receiving inpatient mental health services, working within a strengths-based and recovery-focused framework that actively promotes individual participation and wellbeing. The post holder will undertake allocated duties and responsibilities as part of the nursing team, supporting patients with a wide range of mental health needs while maintaining dignity, respect and therapeutic engagement.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern

Permanent Roles

Rowanbank Clinic

36 Hours – Rotational Long day shift pattern 0730-2015 on days 2015-0730 on nights.

Key Responsibilities

The post holder will function as a Healthcare Support Worker within a multidisciplinary team, delivering high-quality care and support to a designated group of patients. They will contribute to nursing assessments, implement agreed care plans and support risk assessment and risk management processes. Working closely with patients, carers and healthcare professionals, they will provide therapeutic, recovery-focused care that promotes mental and physical wellbeing while supporting relapse prevention. The role includes recognising and responding to safeguarding concerns, vulnerability, self‑harm risks and other complex needs. The post holder will maintain accurate records, uphold patient confidentiality, support health promotion activities, contribute to audit and quality improvement initiatives, participate in supervision and professional development activities, and ensure compliance with all relevant legislation, policies, procedures, and the Healthcare Support Worker Code of Conduct. They will also help maintain a safe clinical environment, support learners and students, communicate effectively with internal and external partners, and contribute to the delivery of safe, efficient and person-centred inpatient mental health services.

Knowledge, training, qualifications and/or experience required to do the job

• Knowledge of person‑centred, recovery‑focused mental health care.
• Understanding of the Healthcare Support Worker Code of Conduct.
• Awareness of the current mental health legislation and relevant healthcare policy.
• Understanding of risk assessment, risk management and safeguarding principles.
• Knowledge of equality, diversity, dignity and respect within healthcare settings.
• Understanding of infection prevention and control procedures.
• Awareness of health and safety requirements within a clinical environment.
• Knowledge of confidentiality, information governance and record‑keeping standards.
• Ability to work effectively within a multidisciplinary team.
• Effective communication and interpersonal skills.
• Basic IT skills, including use of Microsoft Office applications and electronic patient record systems.
• Understanding of health promotion and wellbeing approaches.
• Ability to recognise and escalate changes in a patient's condition.
• Commitment to continuous professional development and lifelong learning.
• Willingness to undertake and maintain all mandatory and statutory training relevant to the role.
• Participation in Nurse Line Management Supervision, Clinical Supervision and TURAS/eKSF appraisal processes.
• Ability to safely use clinical equipment and follow local procedures relating to emergency situations and patient safety.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
• Membership of the NHS Pension Scheme, including life insurance benefits.
• Salary Sacrifice Car Benefit Scheme.
• Development opportunities including study bursaries, e‑learning and classroom‑based courses.
• Enhanced pay for working public holidays.
• NHS discounts on a wide range of goods and services.
• Confidential employee support and assistance, including counselling and psychological therapies.

Contact Information

For An Informal Discussion, Please Contact Sarah Cosgrove, Lead Nurse, 0141 232 6452, [e-mail]

AI Usage Guidance

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Work‑Life Balance

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow.

For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

Equality, Diversity and Inclusion

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

Application Portal Issues

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