Senior Health Care Support Worker - Maternity

NHS National Services Scotland; Glasgow; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave + holidays

Salary Sacrifice Car Benefit Scheme

Learning and development opportunities

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is recruiting a Senior Health Care Support Worker to join a multidisciplinary team delivering patient care. You will work under the supervision of a Registered Nurse/Midwife in acute and community settings, carrying out a range of clinical tasks to support safe and compassionate care.

The role requires SVQ Level 3 or equivalent, mandatory training, good communication, and the ability to work within policies and procedures.

Qualifications

• SVQ Level 3 qualification or equivalent knowledge.
• Mandatory Induction Standards for Healthcare Support Workers in Scotland.
• Code of Conduct for Healthcare Support Workers.
• Complete required statutory and mandatory training.
• Understand and follow relevant policies and procedures.
• Work under supervision of a Registered Nurse/Midwife.

Responsibilities

• Deliver patient care as directed by a Registered Nurse/Midwife.
• Carry out observations and tests (blood pressure, urinalysis, pregnancy testing).
• Undertake delegated clinical tasks (wound observation, dressings, cannula removal, stoma bag changes).
• Monitor and report changes in patients’ physical/psychological needs.
• Assist safe transfer of patients and respond to enquiries.

Skills

Caring approach

Effective communication

Teamwork in MDT

IT literacy

Education

SVQ Level 3 qualification

Mandatory Induction Standards (Scotland)

Code of Conduct for Healthcare Support Workers

Statutory/mandatory training

Policies: escort, infection prevention, health & safety

In-house training programme

Ongoing study days and development

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Senior Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering patient care under the supervision of a Registered Nurse/Midwife. The role involves carrying out a range of patient care tasks to support the effective delivery of safe, high-quality, person-centred care within acute and community settings, following NHS Greater Glasgow and Clyde policies and procedures.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• This is a permanent post
• Hours: 21.24 hours per week
• Working pattern: Monday to Friday, 08:30–16:30
• Base: Gartnavel General Hospital

Please note the salary is Pro Rata for part-time hours.

Key responsibilities:

You will deliver patient care as directed by a Registered Nurse/Midwife, demonstrating care and compassion towards patients, carers and relatives. Your responsibilities will include carrying out patient observations and tests, such as blood pressure monitoring, urinalysis and pregnancy testing; undertaking delegated clinical care tasks, including wound observation and dressings, removal of peripheral cannulas and stoma bag changes; monitoring and reporting changes in patients’ physical or psychological needs; assisting with the safe transfer of patients; and responding to patient and family enquiries, referring concerns to the Registered Nurse/Midwife where appropriate.

You will communicate effectively with the multidisciplinary team, maintain accurate patient records, protect confidentiality and follow infection prevention and control, health and safety, and other relevant procedures. You will also check and maintain equipment, support housekeeping and stock control, and take part in training and personal development activities to maintain and develop your skills.

Knowledge, training, qualifications and/or experience required to do the job:

• SVQ Level 3 qualification or equivalent knowledge gained through relevant experience, on-the-job training and short courses.
• You will understand and comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland and the Code of Conduct for Healthcare Support Workers.
• You will complete and maintain all required statutory and mandatory training.
• You will understand and follow relevant policies and procedures, including escort policy, infection prevention and control, and health and safety.
• You will work within your scope of practice under the direct and indirect supervision of a Registered Nurse/Midwife.
• You will develop knowledge of departmental equipment, ensure it is in good working order and report any concerns to a Registered Nurse/Midwife.
• You will complete the required in-house training programme.
• You will continue to develop your knowledge and skills through instruction, on-the-job learning, teaching sessions and study days.
• You will demonstrate the core skills required to undertake patient care and other delegated tasks competently.
• You will have effective written and verbal communication, literacy, numeracy and IT skills.
• You will demonstrate a caring and compassionate approach to patient care.
• You will be able to work effectively as part of a multidisciplinary team.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.