Health Care Support Worker - Forensics

Nhs Greater Glasgow And Clyde; Glasgow; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Job summary

NHS Greater Glasgow and Clyde is seeking a Healthcare Support Worker to join the inpatient mental health team at Rowanbank Clinic. You will support assessments, care planning, and recovery-focused interventions, promoting dignity and patient-centred care within a multidisciplinary setting.

The role involves safeguarding, risk management and maintaining records, with supervision and ongoing professional development. A rotating 36-hour pattern includes day and night shifts.

Qualifications

• Knowledge of person-centred, recovery-focused mental health care.
• Understanding of the Healthcare Support Worker Code of Conduct.
• Awareness of current mental health legislation and relevant healthcare policy.
• Understanding of risk assessment, risk management and safeguarding principles.
• Knowledge of equality, diversity, dignity and respect within healthcare settings.
• Understanding of infection prevention and control procedures.
• Awareness of health and safety requirements within a clinical environment.
• Knowledge of confidentiality, information governance and record keeping standards.
• Ability to work effectively within a multidisciplinary team.
• Effective communication and interpersonal skills.
• Basic IT skills, including use of Microsoft Office applications and electronic patient record systems.
• Understanding of health promotion and wellbeing approaches.
• Ability to recognise and escalation changes in a patient's condition.
• Commitment to continuous professional development and lifelong learning.
• Willingness to undertake and maintain all mandatory and statutory training relevant to the role.
• Participation in supervision and appraisal processes.
• Ability to safely use clinical equipment and follow local procedures.

Responsibilities

• Function as a Healthcare Support Worker within a multidisciplinary team.
• Contribute to nursing assessments, implement care plans and support risk management.
• Provide therapeutic, recovery-focused care and promote wellbeing.
• Recognise safeguarding concerns and respond to self-harm risks.
• Maintain accurate records and uphold patient confidentiality.
• Support learners and contribute to supervision and professional development.

Skills

Person-centred care

Recovery-focused care

Teamwork

Communication skills

Record keeping

Infection prevention

Safeguarding

IT literacy

Tools

Microsoft Office

Electronic health records

Job description

Role Overview

As an integral member of the multidisciplinary team, the post holder will work in partnership with colleagues, patients, carers and partner agencies, demonstrating compassionate and caring behaviours to support the delivery of safe, effective, person-centred inpatient mental health care. The role involves contributing to the assessment, care, treatment and recovery of adults and older adults receiving inpatient mental health services, working within a strengths-based and recovery-focused framework that actively promotes individual participation and wellbeing. The post holder will undertake allocated duties and responsibilities as part of the nursing team, supporting patients with a wide range of mental health needs while maintaining dignity, respect and therapeutic engagement.

Location: Rowanbank Clinic

Working Pattern: 36 Hours - Rotational Long day shift pattern 0730-2015 on days 2015-0730 on nights.

Key Responsibilities

The post holder will function as a Healthcare Support Worker within a multidisciplinary team, delivering high-quality care and support to a designated group of patients. They will contribute to nursing assessments, implement agreed care plans and support risk assessment and risk management processes. Working closely with patients, carers and healthcare professionals, they will provide therapeutic, recovery-focused care that promotes mental and physical wellbeing while supporting relapse prevention. The role includes recognising and responding to safeguarding concerns, vulnerability, self-harm risks and other complex needs. The post holder will maintain accurate records, uphold patient confidentiality, support health promotion activities, contribute to audit and quality improvement initiatives, participate in supervision and professional development activities, and ensure compliance with all relevant legislation, policies, procedures and the Healthcare Support Worker Code of Conduct. They will also help maintain a safe clinical environment, support learners and students, communicate effectively with internal and external partners, and contribute to the delivery of safe, efficient and person-centred inpatient mental health services.

Knowledge, Training, Qualifications and/or Experience Required

• Knowledge of person-centred, recovery-focused mental health care.


• Understanding of the Healthcare Support Worker Code of Conduct.


• Awareness of current mental health legislation and relevant healthcare policy.


• Understanding of risk assessment, risk management and safeguarding principles.


• Knowledge of equality, diversity, dignity and respect within healthcare settings.


• Understanding of infection prevention and control procedures.


• Awareness of health and safety requirements within a clinical environment.


• Knowledge of confidentiality, information governance and record keeping standards.


• Ability to work effectively within a multidisciplinary team.


• Effective communication and interpersonal skills.


• Basic IT skills, including use of Microsoft Office applications and electronic patient record systems.


• Understanding of health promotion and wellbeing approaches.


• Ability to recognise and escalation changes in a patient's condition.


• Commitment to continuous professional development and lifelong learning.


• Willingness to undertake and maintain all mandatory and statutory training relevant to the role.


• Participation in Nurse Line Management Supervision, Clinical Supervision and TURAS/eKSF appraisal processes.


• Ability to safely use clinical equipment and follow local procedures relating to emergency situations and patient safety.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays


• Membership of the NHS Pension Scheme, including life insurance benefits


• Salary Sacrifice Car Benefit Scheme


• Development opportunities including study bursaries, e-learning and classroom-based courses


• Enhanced pay for working public holidays


• NHS discounts on a wide range of goods and services


• Confidential employee support and assistance, including counselling and psychological therapies

Contact

For an informal discussion, please contact Sarah Cosgrove, Lead Nurse, 0141 232 6452, [e-mail].

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates (https://sway.cloud.microsoft/rGdd88aJk1LnzO6J)

AI Use in Applications

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NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. For application portal or log-in issues, please contact the Jobtrain Support Hub.