Health Care Assistant

NHS; Norwich; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join NHS as a Health Care Assistant in Norwich, providing essential support and individualized care to adults with learning disabilities and mental health needs. This position involves working within a multi-disciplinary team, promoting high standards of care while being flexible in your availability. Training will be provided for those without prior experience.

Qualifications

• Good decision making skills required.
• Ability to manage own time and work as a team.
• Experience in managing clinical risks is beneficial.

Responsibilities

• Providing high quality, individualized care for adults with learning disabilities.
• Working as part of a multi-disciplinary team.
• Participating in promoting high standards of care.

Skills

Good communication skills

Good interpersonal skills

Flexibility

Ability to work as part of a team

Ability to follow instructions

Education

Educated to GCE/GCSE or equivalent

NVQ Level 2/3

Job description

Job summary

The Post Holder will carry out assigned tasks involving direct care insupport of the service. The Post Holder will work as part of the multi-disciplinary team and be expected to provide high quality, individualised care which addresses theneeds and wants of adults with a learning disability, mentalhealth needs and/or challenging behaviours.

The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week.

Please be advised that under the new immigration regulations, we are unable to sponsor candidates whose salary (whether full-time or pro rata) falls below the current minimum threshold.

All interviews for this post will be held in person at The Little Plumstead Hospital , Hospital Road Norwich NR13 5EW.

Main duties of the job

An Exciting opportunity has arisen for Health Care Assistants to join our Assessment and Treatment service in NORFOLK based at Astley Court, Little Plumstead Hospital, Norwich. Astley Court is a purpose built Assessment & Treatment Service for people who have a Learning Disability and may have additional Mental Health needs. We are seeking forward thinking enthusiastic and flexible Health Care Assistants to join our friendly team. Previous experience of working with people with Learning Disabilities would be advantageous but not essential as training will be provided. The Service is based at Little Plumstead Hospital, NORFOLK and is part of Hertfordshire Partnership University NHS Foundation Trust. You will need to be flexible in your working hours to work shifts/unsocial hours including nights, weekends and bank holidays as required. We are looking for a full-time applicant, but part-time work will be considered.

The post is based at Astley Court at Little Plumstead Hospital, Norwich Norfolk and is part of HPFT Norfolk services.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on...

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

367-LD&F-8354-C

Job locations

Little Plumstead Hospital , Hospital Road Norwich NR13 5EW

Hospital Road

Norwich

NR13 5EW

Job description Job responsibilities

The Post Holder will carry out assigned tasks involving direct care insupport of the service.The Post Holder will work as part of the multi-disciplinary team and beexpected to provide high quality, individualised care which addresses theneeds and wants of adults with a learning disability, mentalhealth needs and/or challenging behaviours.The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week.

Job description Job responsibilities

The Post Holder will carry out assigned tasks involving direct care insupport of the service.The Post Holder will work as part of the multi-disciplinary team and beexpected to provide high quality, individualised care which addresses theneeds and wants of adults with a learning disability, mentalhealth needs and/or challenging behaviours.The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week.

Person Specification QUALIFICATIONS/EDUCATION/ TRAINING Essential

• Educated to GCE/GCSE or equivalent (Maths and English)
• Commitment to Continuing Personal Development

Desirable

• NVQ Level 2/3
• Relevant training to the field of work. Eg; Safeguarding, de-escalation, autism, mental capacity

AREAS OF EXPERIENCE AND KNOWLEDGE Essential

• Good communication skills
• Good interpersonal skills
• Flexibility
• Ability to work as part of a team
• Able to work on own initiative and without direct supervision
• Able to follow instructions
• Experience in managing own time and working as part of a team
• Experience of an enabling approach

COMMUNICATION SKILLS Essential

• Good decision making skills
• Ability to complete, record and report back accordingly on observations & assessments
• Identify Risk and report
• Ability to recognise and respond to clinical risk

ANALYTICAL SKILLS Essential

• Ability to identify and assess health and well being related needs

Person Specification QUALIFICATIONS/EDUCATION/ TRAINING Essential

• Educated to GCE/GCSE or equivalent (Maths and English)
• Commitment to Continuing Personal Development

Desirable

• NVQ Level 2/3
• Relevant training to the field of work. Eg; Safeguarding, de-escalation, autism, mental capacity

AREAS OF EXPERIENCE AND KNOWLEDGE Essential

• Good communication skills
• Good interpersonal skills
• Flexibility
• Ability to work as part of a team
• Able to work on own initiative and without direct supervision
• Able to follow instructions
• Experience in managing own time and working as part of a team
• Experience of an enabling approach

COMMUNICATION SKILLS Essential

• Good decision making skills
• Ability to complete, record and report back accordingly on observations & assessments
• Identify Risk and report
• Ability to recognise and respond to clinical risk

ANALYTICAL SKILLS Essential

• Ability to identify and assess health and well being related needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Little Plumstead Hospital , Hospital Road Norwich NR13 5EW

Hospital Road

Norwich

NR13 5EW

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Little Plumstead Hospital , Hospital Road Norwich NR13 5EW

Hospital Road

Norwich

NR13 5EW

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)