Health Admin Coordinator – Stop Smoking Program

ABL Health Ltd; Sunderland; On-site; GBP 21,000 - 27,000; Full time

Job summary

ABL Health Ltd is seeking an Administrator to provide administration support for the Sunderland Stop Smoking Service. You will manage calls, referrals and reception duties to help the service meet targets and deadlines.

With strong Microsoft Office skills and experience in health or community settings, you will maintain confidential records, prepare reports and assist with calendar-based scheduling while supporting colleagues across the team.

Qualifications

• Experience in health or community setting or customer service.
• Proficient in Microsoft Office and health databases.
• Able to work at pace with multiple tasks.
• Excellent communication with patients and colleagues.
• Team player who can work independently.
• Quality-driven and open to new ideas.

Responsibilities

• Take incoming calls and direct to the relevant person/department.
• Provide general clerical support including word processing and filing.
• Book appointments using calendar software.
• Record client data on service databases accurately.
• Maintain confidential patient files on database and paper.
• Prepare reports and meeting minutes.
• Monitor workload and service targets weekly.
• Welcome clients to reception and notify staff of attendance.
• Cover colleagues during annual leave or sickness.

Skills

Admin experience

Microsoft Office

Health databases

Communication skills

Team player

Quality oriented

Tools

Microsoft Word

Excel

Publisher

Job description

ABL Health Ltd is seeking an Administrator to provide administration support for the Sunderland Stop Smoking Service. You will manage calls, referrals and reception duties to help the service meet targets and deadlines.

With strong Microsoft Office skills and experience in health or community settings, you will maintain confidential records, prepare reports and assist with calendar-based scheduling while supporting colleagues across the team.