Stop Smoking Service Administrator & Outreach Support

Cddft; Tees Valley; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

County Durham & Darlington NHS Foundation Trust is seeking a Stop Smoking Hub Administrator to join the Darlington service. You will provide administrative support, process referrals by telephone and electronic systems, and manage data with careful attention to confidentiality.

You will work as part of a team in an office environment, handling communications with healthcare professionals and public/voluntary stakeholders, and you may cover additional reception duties, including some weekends or

Qualifications

• Good standard of general education including passes in English and Maths.
• Educated to at least NVQ Level 2 in Business Administration or equivalent (working towards).
• RSA II typing or equivalent.
• Computer literate/ECDL qualification (or equivalent or working towards).

Responsibilities

• Telephone contact with clients and 3rd parties to process client referrals.
• Provide an electronic data input service ensuring information is inputted accurately and in line with data protection regulations.
• Develop and maintain filing systems, both manual and computerised, ensuring efficient collation, storage and retrieval of information.
• Collate material and information for various meetings, ensuring papers are provided and distributed on time and appropriately.
• Maintain electronic appointment diaries, schedule appointments and co-ordinate meetings.
• Liaise with staff from NHS organisations, voluntary and independent sectors to maintain close working relationships with all regular contacts.
• There will be a requirement to work flexibly covering reception and/or the free phone number, including some weekends and evenings depending on service need.

Skills

Word

Excel

Outlook

PowerPoint

Education

NVQ Level 2 in Business Administration or equivalent

RSA II typing

ECDL qualification

Job description

County Durham & Darlington NHS Foundation Trust is seeking a Stop Smoking Hub Administrator to join the Darlington service. You will provide administrative support, process referrals by telephone and electronic systems, and manage data with careful attention to confidentiality.

You will work as part of a team in an office environment, handling communications with healthcare professionals and public/voluntary stakeholders, and you may cover additional reception duties, including some weekends or