Day Porter £28,089.10 plus £4000 Tronc annually

Lympstone Manor Ltd; Exmouth; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Generous monthly service charge

28 days holiday per year

Staff company benefits and discounts

Free staff meals

25% restaurant discount

Staff Bed and Breakfast Rate

Introduce a friend bonus

Job summary

Lympstone Manor is seeking a Day Porter to join our Front of House team. The role runs 42.5 hours per week, across five days, at a 5* luxury property between Exeter and Exmouth. The successful candidate will help uphold our high service standards and contribute to an unforgettable guest experience.

Ideally you will have passion for hospitality, strong English communication, and a team-oriented approach. This is a full-time role with generous rewards and staff benefits in a renowned Relais &

Qualifications

• Customer oriented
• Has attention to detail
• Good standard of spoken and written English
• Insists on high standards
• The ability to work as an effective team

Responsibilities

• Interacting with customers in a professional and friendly manner
• Providing a concierge service to guests on request
• Assisting with breakfast service/early morning trays as required
• Providing a valeting service to all guests, including parking, cleaning and polishing of cars
• Offering all guests assistance where possible, including luggage, shoe polishing and laundry services

Skills

Customer orientated

Attention to detail

English proficiency

High standards

Teamwork

Job description

Day Porter £28,089.10 plus £4000 Tronc annually

Lympstone Manor - Reception

Description

Location:LympstoneManor 5* Luxury between Exeter and Exmouth

Resort information: https://lympstonemanor.co.uk/

Hours: Full time 42.5 hours per week over 5 days

Relationships: Reception, Restaurant and Housekeeping

Welcome

Become partof something bigger.

LympstoneManor is the home of five star exceptional luxury. A leading member of Relais& Chateaux, our 21 contemporary bedrooms, 6 luxury shepherds huts, MichelinStar and 5 AA Rosette restaurant, swimming pool with restaurant and bar,world-class wine cellar and vineyard guarantee an experience for all to adore.

Make adifference.

People and passion are why weexist. We strive to achieve the exceptional in all that we do. Each of us areempowered to deliver a personal experience, to be the leaders in service and hospitality.If you understand what it takes to deliver memorable moments and you trulybelieve you can make a difference to someone else's day, we want to hear fromyou.

Our team is at the heart of ourbusiness. Our success depends on them, so we make sure they’re happy. TheMichael Caines Collection offers incredible opportunities for talented,committed and passionate people who are looking to progress a career withinhospitality. We champion personality, reward excellence and develop dreams.

Discoverthe role

We are looking for a Day Porter tojoin our Front of House team. The idealcandidate will be passionate about the industry and the work they do and willconsistently perform to the highest level ensuring all Lympstone Manorstandards are met, they will work as a team to provide the very best possiblelevels of customer service providing the guest with an unforgettable stay. Proven experience in the industry and similarhotels desirable.

Whatyou’ll be doing

• Interacting with customers in a professional and friendly manner
• Providing a conciergeservice to guests on request
• Assisting with breakfast service/early morning trays as required
• Providing a valeting service to all guests, including parking,cleaning and polishing of cars
• Offering all guests assistance where possible, including luggage,shoe polishing and laundry services

Whowe’re looking for

• Customer orientated
• Has attention to detail
• Good standard of spoken and written English
• Insists on high standards
• The ability to work as an effective team

  Discoverthe rewards

  • Generous monthly service charge addition
  • 28 days holiday per year
  • Staff company benefits and discounts
  • Free staff meals
  • 25% discount in the restaurant on Food and Beverage
  • Staff Bed and Breakfast Rate
  • Introduce a friend bonus.

  FAQ’s

  What happens after I apply?

  - You will be sent an email confirming we have received yourapplication. Within 7 days, we will contact you confirming whether yourapplication has been shortlisted.

  Where is Lympstone Manor?

  - Situated in the heart of Devon, Lympstone Manor sits betweenExeter and Exmouth and overlooks the Exe Estuary. Our address is LympstoneManor, Courtlands Lane, Exmouth, EX8 3NZ.

  Can I get to Lympstone Manor viapublic transport?

  - You can take the coastal train from Exeter St. Davids or ExeterCentral train stations, take the Exmouth train and exit at Lympstone village.It is a 15 minute walk to Lympstone Manor from the train station.

  Do I need the right to work in theUK?

  - In line with the requirements of the Asylum and Immigration Act1996, all applicants must be eligible to live and work in the UK. As part ofthe recruitment process, you will be asked to provide documented evidence of eligibility.

  How long after my interview willit take to know the outcome?

  - You will be notified within the week if you have been successful

  What will the working hours be?

  - Working hours will vary depending on the role and department. Theyare detailed within each individual job vacancy.

  What are your company values?

  - Passion

  - Integrity

  - Authenticity

  - Quality

  - Respect

  - Consistency

  Have a look at our careers site tofind out more about out culture, values and mission. As well as our benefitsand rewards packages.

  If you're ready to become part ofsomething bigger, if you’re driven by passion and if you seek to becomeexceptional at what you do, then we want to hear from you.

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