Head Waiter / Waitress

Pentole&Padelle; Greater London; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Tronc/Service charge

Cash tips

Job summary

Pentole & Padelle in Central London is seeking an experienced Chef de Rang to join our independent Italian restaurant known for fresh pasta and an attentive, VIP-style guest experience. You will look after your own section, deliver knowledgeable recommendations on food and wines, and work closely with the kitchen and bar to ensure a professional, memorable dining experience from arrival to departure.

This full-time role offers £15–£18 per hour, plus tronc/service charge and cash tips.

Qualifications

• 4–5 years' experience in a similar quality restaurant environment.
• Proven experience working as a Chef de Rang / Senior Waiter.
• Good knowledge of Italian cuisine and Italian food products.
• Good knowledge of Italian wines and aperitivi.
• Completed allergen training and a strong understanding of food allergies.
• Ability to independently manage your own section.
• Excellent communication and customer-service skills.
• Professional appearance and attitude.
• Good attention to detail and calm under pressure.
• Good English communication skills.

Responsibilities

• Taking full responsibility for your own section.
• Welcoming and looking after guests throughout their entire dining experience.
• Demonstrating excellent knowledge of Italian food and ingredients.
• Understanding and confidently communicating food allergies and allergens to guests.
• Taking accurate orders and ensuring they are communicated correctly to the kitchen and bar.
• Providing knowledgeable recommendations on food, Italian wines and aperitivi.
• Being able to explain dishes, ingredients and preparation methods clearly.
• Maintaining a high level of service throughout the meal.
• Anticipating guests' needs rather than simply reacting to requests.
• Ensuring tables and your section are consistently presented to a high standard.
• Working closely with the kitchen, bar and management team.
• Handling busy services calmly, professionally and efficiently.
• Maintaining our standards of hospitality, presentation and attention to detail.

Skills

4–5 years experience

Chef de Rang / Senior Waiter

Italian cuisine knowledge

Allergen training

English communication

Professional appearance

Job description

Chef de Rang – Full Time. Pentole & Padelle – Central London

We are looking for an experienced and professional Chef de Rang to join our team at Pentole & Padelle, an independent Italian restaurant in the heart of Central London..

We are not looking for a general waiter or someone looking for their first restaurant position. We are looking for an experienced hospitality professional who understands the standards of a quality restaurant and takes pride in delivering knowledgeable, elegant and attentive service..

About us.

Pentole & Padelle is a modern Italian restaurant specialising in fresh, homemade pasta, authentic Italian food and an innovative sharing concept.. Our style of service is relaxed, warm and friendly, but at the same time elegant, polished and highly attentive. We believe that every guest should feel special and receive the same level of care and attention as a VIP.. We are looking for someone who shares this philosophy and understands that excellent service is about much more than simply taking orders and delivering food..

The Role.

As a Chef de Rang, you will be responsible for looking after your own section and ensuring that every guest receives a professional and memorable experience from arrival to departure. You will be expected to have confidence in dealing with guests, good product knowledge and the ability to work independently while supporting the wider team.

Your responsibilities will include:

• Taking full responsibility for your own section..
• Welcoming and looking after guests throughout their entire dining experience..
• Demonstrating excellent knowledge of Italian food and ingredients..
• Understanding and confidently communicating food allergies and allergens to guests..
• Taking accurate orders and ensuring they are communicated correctly to the kitchen and bar..
• Providing knowledgeable recommendations on food, Italian wines and aperitivi..
• Being able to explain dishes, ingredients and preparation methods clearly..
• Maintaining a high level of service throughout the meal..
• Anticipating guests' needs rather than simply reacting to requests..
• Ensuring tables and your section are consistently presented to a high standard..
• Working closely with the kitchen, bar and management team..
• Handling busy services calmly, professionally and efficiently..
• Maintaining our standards of hospitality, presentation and attention to detail..

What we are looking for.

Essential:

• Minimum 4–5 years' experience in a similar quality restaurant environment..
• Proven experience working as a Chef de Rang / Senior Waiter / experienced waiter..
• Good knowledge of Italian cuisine and Italian food products..
• Good knowledge of Italian wines and aperitivi..
• Completed allergen training and a strong understanding of food allergies and cross-contamination..
• Ability to independently manage your own section..
• Excellent communication and customer-service skills..
• Professional appearance and attitude..
• Good attention to detail..
• Ability to remain calm and organised during busy services..
• A genuine passion for hospitality and providing an exceptional guest experience..
• Good English communication skills..

What we offer.

• Full-time position.
• Minimum 30 hours per week, up to 45 hours per week.
• Competitive salary depending on experience.
• Tronc/service charge.
• Opportunity to work in an independent Italian restaurant with a strong focus on fresh, homemade food.
• A professional and friendly working environment.
• Opportunity to develop your knowledge of Italian cuisine, wine and hospitality.
• A restaurant where quality of service and guest experience are genuinely valued.

The right person.

We are looking for someone who is confident, knowledgeable, professional and passionate about hospitality. You should understand the difference between simply serving food and delivering a genuine restaurant experience. You will be comfortable speaking to guests about our food and wine, making recommendations and confidently managing your own section without constant supervision. Most importantly, you should take pride in what you do and understand the importance of professionalism, attention to detail and genuine hospitality.

Pentole & Padelle. 35 Store Street, London WC1E 7BS

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £15 – £18 hourly
Benefits: Plus Cash Tips
Starting time: Immediate start!

About Pentole&Padelle:

We are Pentole & Padelle 'La Spaghetteria' specialised in homemade fresh pasta, located in Bloombsbury.. We launched our first restaurant 2 years ago with an amazing new concept - sharing pots and pans hence the name!