Floor Supervisor

Emilia's Crafted Pasta; City of Westminster; Sur place; GBP 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Service charge included

Cash tips

Bonuses

Free staff meals

Career progression

Birthday off

Résumé du poste

Emilia's Crafted Pasta is seeking a enthusiastic Front of House Floor Supervisor to lead the team in our London dining spaces. This full-time role offers rotating weekly shifts, a competitive hourly rate, service charge and tips, and scope for growth within a growing independent brand.

You will oversee service standards, train new staff, and ensure every dish and drink meets high quality before reaching guests. Fluent English is required. Immediate start.

Qualifications

• Experience in front of house supervision.
• Able to train new waiting staff according to company systems.
• Excellent English communication and guest service.
• Attention to presentation and service quality.

Responsabilités

• Ensure service standards are followed by all waitstaff.
• Train new staff per company training guides.
• Check all food and drinks before serving to guests.
• Maintain front of house appearance and cleanliness.

Connaissances

FOH supervision

Staff training

English fluency

Description du poste

Do you believe that 100% fresh, honest, natural food with soul-warming homely hospitality should be affordable for everyone?. . Do you believe that London and the UK need more independent restaurants that genuinely care about their guests and teams?. . If you do, we might want to meet you!!. . We are looking for an energetic front of house floor supervisor, striving to be a part of a team and grow. Someone who loves our brand and wants to join us on the journey to build a collection of incredible fresh pasta restaurants. In return for your hard work and dedication, we'll provide you the guidance and training needed for you to flourish.. .

For this role:

• Experienced Front of House supervisor needed.
• Full time position .
• Mixed shifts, Rota changes every week.
• Salary: £16.21 per hour .
• Service charge included.
• Cash Tips.
• Bonuses .
• Free staff food for every shift .
• Full training given.
• Career progression.
• Fun, family working environment .
• Fluent English is required, starting immediately after trial shift..

Your main responsibilities will be:

• Ensuring that the service process and principles are followed by all waiters and waitresses.
• Ensuring that new waiting staff are trained according to the company training systems.
• Ensuring all food and drink is checked prior to serving to our guests and that it has been prepared to the highest quality level.
• Taking responsibility for the appearance of the front of house area..

Benefits:

• Progression & growth opportunities within the business.
• Regular team socials & activities across the year.
• 100% of services charges & cash tips are paid to on-site teams.
• 28 days paid holiday + 1 additional day of holiday per year of employment (up to 35 days max).
• Free meals during working hours.
• Paid day off on your birthday.
• Employment anniversary present for every year of service (from year 1).
• Get referral bonuses for every friend you recommend.
• All staff uniforms and clothing are provided free of charge.
• 50% discount at Emilia’s if you want to visit with your friends/family.
• Enrolment in the company pension scheme

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Full time 5 days per week, rota changes every week
Salary: £16.21 hourly
Benefits: Tronc included
Starting time: Immediate start!

About Emilia's Crafted Pasta:

We're a group of 4 Italian pasta restaurant, opening in our 5th one soon, serving freshly made pasta and antipasti dishes with an emphasis on simple dishes and fresh ingredients served from a fully open kitchen.