Head Waiter/Waitress

24 Stories; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Dine with style: 50% discount at all R

Stream– real-time earnings access

Wellness support: EAP 24/7

Employee Recognition & Awards

Training platform All Gravy

Holiday allowance increases with years

Volunteer day (paid)

Refer a friend scheme

Job summary

Evolv Collection's flagship venue 24 Stories in Birmingham is seeking a charismatic Head Waiter/Waitress to lead the front-of-house team and deliver warm, attentive service in a fine-dining setting.

You will mentor junior staff, coordinate service across sections and utilise your knowledge of food, service and wine to elevate every guest experience at this premier venue.

Qualifications

• Leadership and exceptional customer service skills.
• Strong knowledge of food, service and wine.
• Ambition to grow into management roles.

Responsibilities

• Lead the front-of-house team to deliver exceptional dining experiences.
• Be the face of 24 Stories with warmth and charm.
• Support junior team members and multitask in a busy restaurant environment.
• Apply extensive knowledge of food, service and wine to elevate guest experiences.

Job description

The Role: Head Waiter/Waitress

The Restaurant: 24 Stories

The Location:103 Colmore Row, Birmingham B3

The Salary: Competitive

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream– track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Programwith a 24/7 helpline and complimentary sessions with a trained counsellor.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, All Gravywhich is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

A stunning top floor restaurant located at the heart of Birmingham’s bustling Business District, 24 Stories celebrates the building’s architectural history, whilst offering guests beautiful food in a luxurious, modern setting.

24 Stories includes a ground floor Café serving breakfast and light food, which in the evening transforms into a glamorous Wine and Cocktail Bar, offering the perfect location for pre or post dinner aperitifs for restaurant diners. On the 24th floor, guests discover a fine-dining restaurant that serves dramatic French-inspired dishes. Situated in Birmingham’s tallest building, the stylish restaurant offers breath-taking 360 degree views of the city.

A bit about what you will be doing:

We're looking for a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. In this role, you'll be the face of 24 Stories, bringing warmth and charm to every guest interaction. As a pivotal member of our team, you'll thrive in our bustling restaurant environment, effortlessly multitasking and providing support to junior team members. Your extensive knowledge of food, service, and wine will elevate the guest experience, ensuring every visit is memorable. This role serves as an excellent opportunity for ambitious hospitality professionals to showcase their talents and pave the way for future management roles. We're committed to supporting and training individuals who are eager to take the next step in their career. If you're passionate about hospitality and ready to make your mark in the industry, join us and be a part of something extraordinary.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Compensation: Competitive salary