Head Waiter/Waitress

Evolv Collection; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Industry leading pay

50% restaurant discount

Real-time earnings access

Employee Assistance Program

Employee of the Month

Training platform All Gravy

Holiday entitlement increases

Volunteer day

Refer a friend scheme

Job summary

Evolv Collection's 24 Stories in Birmingham seeks a charismatic Head Waiter to lead our dining team, delivering memorable hospitality in a bustling, luxurious setting. You will be the face of the restaurant, delivering warmth, guiding junior colleagues, and applying your knowledge of food, service, and wine to elevate every guest experience.

Join a premium hospitality group that values training, career growth, and genuine guest care, with extensive benefits and opportunities to progress within

Qualifications

• Charismatic and service-driven individual suited for leading a team.

Responsibilities

• Lead the dining team to deliver exceptional guest experiences.
• Serve as the face of 24 Stories, maintaining warmth and professionalism with guests.
• Support and train junior team members to uphold service standards.

Job description

The Role: Head Waiter/Waitress

The Restaurant: 24 Stories

The Location: 103 Colmore Row, Birmingham B3

The Salary: Competitive

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish50% discountat all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidentialEmployee Assistance Programwith a 24/7 helpline and complimentary sessions with a trained counsellor.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform,All Gravywhich is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

A stunning top floor restaurant located at the heart of Birmingham’s bustling Business District, 24 Stories celebrates the building’s architectural history, whilst offering guests beautiful food in a luxurious, modern setting.

24 Stories includes a ground floor Café serving breakfast and light food, which in the evening transforms into a glamorous Wine and Cocktail Bar, offering the perfect location for pre or post dinner aperitifs for restaurant diners. On the 24th floor, guests discover a fine-dining restaurant that serves dramatic French-inspired dishes. Situated in Birmingham’s tallest building, the stylish restaurant offers breath-taking 360 degree views of the city.

A bit about what you will be doing:

We're looking for a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. In this role, you'll be the face of 24 Stories, bringing warmth and charm to every guest interaction. As a pivotal member of our team, you'll thrive in our bustling restaurant environment, effortlessly multitasking and providing support to junior team members. Your extensive knowledge of food, service, and wine will elevate the guest experience, ensuring every visit is memorable. This role serves as an excellent opportunity for ambitious hospitality professionals to showcase their talents and pave the way for future management roles. We're committed to supporting and training individuals who are eager to take the next step in their career. If you're passionate about hospitality and ready to make your mark in the industry, join us and be a part of something extraordinary.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Compensation: Competitive salary