Head Waiter

The Menu Partners Ltd; Greater London; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

25 days holiday + Bank Holiday

3% Employer Pension Contributions (in

Job summary

The Menu Partners Ltd. is seeking a Head Waiter to join our Victoria Embankment location. You will contribute to delivering consistently exceptional events across event operations, client relations and beverage delivery, with supervisory responsibilities and health and safety oversight.

This is a 0 hours flexible position, offering the chance to join an outstanding team and location. You will lead staff, ensure service standards and drive guest satisfaction at high-profile events.

Qualifications

• Experience in supervisory role in food or beverage.
• Ability to handle high pressure environments and resolve operational issues on the spot.
• Exceptional hospitality and customer service skills.

Responsibilities

• Oversee the event hospitality delivery across Woods Silverfleet Brand ensuring seamless event delivery and positive client feedback.
• Lead, supervise, develop and mentor the in-house hospitality, agency staff and bar team.
• Brief all staff across designated areas, detailing food and service standards with a focus on allergens, service delivery and customer satisfaction.
• Proactively assess our events delivery processes to identify areas for improvement and provide constructive feedback to enhance service delivery across all levels of our events operations and staff services levels.
• Collaborate effectively with key clients, Woods Staff and AT staff members to ensure seamless operations and guest satisfaction.
• Adhere strictly to all health and safety regulations to ensure a safe environment for staff and customers and lead on H&S process and report issues.

Skills

Supervisory experience

Customer service

Working under pressure

Job description

The Head Waiter will join our high performing and passionaite team at our Victoria Embankment location. You will contribute to delivering consistenly exceptional events - from event operations, client relations and beverage delivery to supervisory responsibilities and health and safety. Above all, leaving guest with an unforgettable experience.

This role is a 0 hours flexible position - an opportunity to join an outstanding team and location.

Key Responsibilities:

• Oversee the event hospitality delivery across Woods Silverfleet Brand ensuring seamless event delivery and positive client feedback.
• Lead, supervise, develop and mentor the in-house hospitality, agency staff and bar team.
• Brief all staff across designated areas, detailing food and service standards with a focus on allergens, service delivery and customer satisfaction.
• Proactively assess our events delivery processes to identify areas for improvement and provide constructive feedback to enhance service delivery across all levels of our events operations and staff services levels.
• Collaborate effectively with key clients, Woods Staff and AT staff members to ensure seamless operations and guest satisfaction.
• Adhere strictly to all health and safety regulations to ensure a safe environment for staff and customers and lead on H&S process and report issues.

About You:

• Experience in a supervisory role in food or beverage environment
• Ability to handle high pressure environments and to resolve operational issues on the spot - solution focussed
• Exceptional hospitality and customer service skills
• 25 Days holiday + Bank Holiday
• 3% Employer Pension Contributions (increasing to 5% after 5 years service)
• Employee Referral Scheme (up to £500 per successful referral)
• Access to EAP scheme
• Life Assurance

Who Are Absolute Taste and What Do We Do?

We are an innovative culinary and customer service provider, dedicated to delivering inspirational food and experiences that redefine customer satisfaction. With a commitment to excellence and a passion for pushing boundaries, we continue to grow from strength to strength.

As a small, dynamic team of event professionals, we specialize in creating exciting, well-managed, and sustainable events, while fostering strong working relationships. We're looking for individuals who share our fun, resilient, and hardworking values to join our supportive, high-performing team.

This is an exciting opportunity to be part of a highly regarded organisation dedicated to success and a positive, empowering culture.