Head Waiter

Aqua Restaurant Group; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Venue discounts

Birthday off & long service leave

Training & development

Wagestream access

Free meals on breaks

Gym discount

Office perks

Refer a friend £500

Job summary

Aqua Restaurant Group, based in London, invites applications for a Head Waiter role at The Shard. You will welcome guests, share menu knowledge, and supervise the waiter team to uphold high standards of service.

You will be paid £12.71 per hour, with potential additional earnings via the Tronc system up to £5.31 extra per hour. Eligible to work in the UK is required.

Responsibilities

• Team guidance & training: supervise and train waiting team to maintain high service standards.
• Service excellence: oversee dining area ensuring smooth operations and guest satisfaction.

Skills

Team leadership

Guest service

Menu knowledge

Job description

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Head Waiter, you will welcome guests with a smile and a warm greeting, share your knowledge about our menu to help them make the best choices for their stay with us and oversee our waiter team.

Where are we located?

Situated on Level 33 of The Shard, the UK's tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London.

What we bring to the table:

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Breaks: Food provided during your breaks - Restaurant perk
• Work out: Discounted gym membership
• Lunch & Learn: Support Office perk
• Share the Talent: Bring a friend on board and get £500

Your day at Aqua:

• Team guidance & training: Supervise and train our waiting team, ensuring high standards of service and professionalism are consistently met. Your team spirit will be essential in fostering a positive and motivated work environment
• Service excellence: Oversee the dining area to ensure smooth and efficient operations, addressing any issues that arise and ensuring guests have a great stay with us

You will be paid £12.71 per hour. In addition, you can be a part of the venue's Tronc system, which may give you up to £5.31 extra per hour each month. The Tronc system is managed by the Tronc Master.

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.