Pass Operator

Aqua Restaurant Group; Hovingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Venue discounts

Birthday off

Long service leave

Training & development

Wagestream access

Free meals during breaks

Gym membership discount

Lunch & Learn

Referral bonus

Job summary

Aqua Restaurant Group is seeking a Pass Operator to join our team at The Shard, London. You will ensure every dish meets our presentation and timing standards before reaching the guest, coordinating with chefs and waitstaff to keep service smooth.

You will be paid £12.71 per hour, with the potential to earn more through the Tronc system; all applicants must be eligible to live and work in the UK. We offer training, discounts across Aqua venues, and a supportive, inclusive workplace.

Qualifications

• All applicants must be eligible to live and work in the UK.

Responsibilities

• Operate the pass: Ensure every dish meets our presentation and timing standards before it reaches the guest.
• Coordinate & communicate: Work with chefs and waitstaff to keep service smooth and orders accurate.
• Maintain quality: Check that all dishes are perfectly garnished, served at the right temperature, and up to standard.

Job description

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Pass Operator, you will play a crucial role in ensuring every dish leaves the kitchen in a timely and excellent manner.

Where are we located?

Situated on Level 33 of The Shard, the UK’s tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London.

What We Bring To The Table

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Breaks: Food provided during your breaks - Restaurant perk
• Work out: Discounted gym membership
• Lunch & Learn: Support Office perk
• Share the Talent: Bring a friend on board and get £500

Your Day At Aqua

• Operate the pass: Ensure every dish meets our presentation and timing standards before it reaches the guest
• Coordinate & communicate: Work with chefs and waitstaff to keep service smooth and orders accurate
• Maintain quality: Check that all dishes are perfectly garnished, served at the right temperature, and up to standard

You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.38 extra per hour each month. The Tronc system is managed by the Tronc Master.

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.