Head Waiter

Aethos London Shoreditch; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Employee assistance program

Physical wellbeing app

Up to 33 days holiday

Career development programs

Discounted Gym memberships

Job summary

Aethos London Shoreditch is excited to announce a new opportunity for a Head Waiter at our vibrant restaurant in Shoreditch. You will be an essential member of the team, responsible for leading the floor during service and ensuring a top-notch guest experience.

Ideal candidates will possess previous experience in a similar role and a passion for exceptional hospitality. With exciting benefits like up to 33 days holiday and wellness programs, this is your chance to thrive in a fun and fast-paced environment.

Qualifications

• Previous experience as a Head Waiter or Senior Waiter in a quality restaurant.
• Confidence and ability to work in a fast-paced, high-energy environment.
• Strong menu awareness to deliver knowledgeable service.

Responsibilities

• Lead a section during service for a seamless guest experience.
• Support and mentor the waiting team during busy services.
• Maintain high service standards and guest care.

Skills

Hospitality passion

Strong food and beverage knowledge

Team-focused attitude

Fast-paced environment experience

Job description

An exciting opportunity has arisen to join the MITSU family as a Head Waiter for the launch of one of Shoreditch’s most exciting new restaurant openings.

MITSU is where East London meets East Tokyo a bold new concept inspired by the vibrant neighbourhood izakayas of Tokyo and the creativity and energy of Shoreditch.

Our cuisine celebrates the craft of Robata fire cooking, razor‑sharp Japanese technique, and dishes designed to be shared. Alongside the food, our izakaya bar brings high energy with crafted cocktails, flowing sake, mizuwari tankards, and vinyl‑fuelled DJ sessions that carry the atmosphere late into the night.

We are looking for an experienced Head Waiter to help lead the floor team and deliver exceptional hospitality from day one.

What you'll be doing

• Leading a section during service and ensuring a seamless guest experience
• Supporting and mentoring the waiting team during busy services
• Delivering knowledgeable and engaging service with strong menu awareness
• Working closely with the management, bar, and kitchen teams
• Maintaining high standards of service and guest care

What we're looking for

• Previous experience as a Head Waiter or Senior Waiter in a quality restaurant
• Passion for hospitality and guest experience
• Strong food and beverage knowledge
• Confidence working in a fast‑paced, high‑energy environment
• A positive, team‑focused attitude

BENEFITS OF JOINING OUR TEAM

• Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
• Access to Wellable – a physical wellbeing app including company wide challenges.
• Financial wellbeing support, including access to Stream.
• Up to 33 days holiday a year (increasing with length of service).
• Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
• An amazing overnight Guest Experience here at Aethos London Shoreditch for you and one guest
• Mental Health First Aiders within the team to offer tailored support.
• Season Ticket Loan, Cycle to Work and discounted Gym memberships.
• Celebrations of success, peer recognition
• Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.

If you're passionate about hospitality and want to be part of a unique concept where tradition meets edge, we’d love to hear from you.

Join the MITSU family sparks will fly.