Head Waiter

Gordon Ramsay Restaurants; City Of London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay rate

50% staff discount on food and drink

30% discount for friends & family

Stream salary-advance access

Refer a Friend £250-£1000

World-class training & development

Career progression across multi-site

Learn from exceptional talent

Preferential hotel room rates

MYNDUP wellbeing support

Job summary

Petrus by Gordon Ramsay is a fine dining restaurant in London, proudly holding a Michelin star and renowned for modern French cuisine. As Head Waiter/Waitress you will lead a section, showcase superb product knowledge in food and wine, and deliver memorable guest experiences at the highest standard.

You will open and close shifts, supervise junior team members, coach colleagues to raise confidence, and work closely with management to ensure consistent excellence.

Qualifications

• Experience in a Michelin Star or fine dining environment
• Passion for delivering high levels of service
• Ability to work as part of a team and build rapport with guests and colleagues
• Desire to continuously learn and improve knowledge and skills

Responsibilities

• Run a section and manage service during shifts
• Open and close shifts and supervise junior team members
• Coach and develop colleagues to boost confidence and performance
• Ensure guests leave with a fully positive dining experience
• Support management to maintain the highest standards and targets

Skills

Wine knowledge

Section management

Team leadership

Coaching

Interpersonal skills

Attention to detail

Job description

Petrus by Gordon Ramsay is an elegant fine dining restaurant which has retained a Michelin star since 2011. Serving modern French cuisine, the restaurant benefits from a magnificent state of the art cylindrical wine vault constructed from glass in the middle of the restaurant, creating a fantastic ambience for both our guests and the team.

What you do as a Head Waiter/Waitress:

• You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences
• You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team
• Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence
• You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience
• You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved

We are ideally looking for candidates who:

• Have previous experience working within a Michelin Star or fine dining environment
• Are passionate about delivering the highest levels of service to our guests in an engaging and informative way
• Be able to work effectively as part of a team and build rapport with our guests and the team
• Desire to continuously learn and improve both knowledge and skills

What’s in it for you:

• Competitive Pay Rate
• A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses
• 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses
• Employees can instantly access up to 50% of basic wages earned before payday via Stream
• Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply)
• Access to our world-class training & development opportunities globally
• Progress your career through a multi-site and multi-brand, best in class global restaurant group
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotel
• MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.