Head Steward

Aramark Ltd; Northallerton; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Free uniform

On-site parking

Employee Benefits App

Job summary

Aramark UK is seeking a Head Steward to lead a dedicated team delivering laundry, accommodation, mess-room and janitorial services at Bourlon Barracks, Catterick Garrison, DL9 3AD. This role blends hands-on service with leadership to uphold brand standards and drive service quality.

You will manage schedules, train staff, handle feedback, and support events, with a fixed 37-hour week (Mon–Fri, 08:00–16:00) and the possibility of cover during events.

Qualifications

• Experience in catering or hospitality.
• Previous leadership experience managing a team.
• Basic knowledge of health and safety and food safety.
• Strong organisational and communication skills.
• DBS check required (UK residency for the past 3 years).
• Familiarity with MS Office is desirable.

Responsibilities

• Lead and motivate your team to deliver outstanding service every day.
• Organise and oversee operations for senior messes, ensuring smooth delivery of services.
• Manage customer feedback professionally and share successes with your team.
• Train and develop staff, ensuring brand standards and procedures are met.
• Support special events and functions, making them memorable for our clients.
• Champion health, safety, and cleaning standards across all areas.
• Drive customer satisfaction and sales through excellent service and communication.
• Manage schedules and timesheets to keep everything running efficiently.

Skills

Leadership experience

Organisational skills

Communication skills

Health and safety knowledge

Food safety knowledge

MS Office familiarity

Tools

MS Office

Job description

Join Aramark UK as a Head Steward and lead a dedicated team delivering exceptional laundry, accommodation, mess-room, and janitorial services. This is your chance to combine leadership with hands‑on service in a role that truly matters.

What You'll Do:

• Lead and motivate your team to deliver outstanding service every day.
• Organise and oversee operations for senior messes, ensuring smooth delivery of services.
• Manage customer feedback professionally and share successes with your team.
• Train and develop staff, ensuring brand standards and procedures are met.
• Support special events and functions, making them memorable for our clients.
• Champion health, safety, and cleaning standards across all areas.
• Drive customer satisfaction and sales through excellent service and communication.
• Manage schedules and timesheets to keep everything running efficiently.

What You'll Bring:

• Experience in catering or hospitality.
• Previous leadership experience managing a team.
• Basic knowledge of health and safety and food safety.
• Strong organisational and communication skills.
• DBS check required (UK residency for the past 3 years).
• Familiarity with MS Office is desirable.

Location: Bourlon Barracks, Catterick Garrison, DL9 3AD

Pay: £12.52 per hour (£22,864.39)

Hours: Full-time, 37 hours per week (Mon-Fri, 08:00-16:00, with flexibility for events and cover)

Why You'll Love It Here:

• Permanent role with a consistent schedule and work‑life balance.
• Free uniform and on‑site parking.
• Access to our Employee Benefits App - online GP, Employee Assistance Scheme, and hundreds of discounts on shopping and leisure.
• Generous holiday allowance, pension contributions, life assurance, and the option to buy extra holidays.
• Career growth opportunities - we promote from within and offer apprenticeships and training to help you thrive.