Head Office Manager FTC

STARK Group; Belfast City District; On-site; GBP 25,000 - 35,000; Full time

Job summary

STARK Group in Belfast is seeking a Head Office Manager on a fixed-term basis (9–12 months) to support day-to-day operations and a professional, welcoming environment. You will coordinate offices, assist senior leaders and ensure smooth communications with colleagues and external partners.

The role requires excellent organisational and IT skills, a proactive approach, and the ability to manage multiple tasks while maintaining confidentiality.

Qualifications

• Experience in an office management, administration or receptionist role.
• Excellent organisational skills with the ability to prioritise multiple tasks.
• Strong communication and interpersonal skills with a professional manner.
• Ability to build positive relationships with colleagues, visitors and stakeholders.
• Proactive with problem-solving skills and attention to detail.
• Ability to work independently and in a team.
• Experience handling confidential information and good IT skills.

Responsibilities

• Serve as the first point of contact for colleagues, visitors and external partners.
• Manage day-to-day operation of the Head Office, keeping it organised and maintained.
• Respond to telephone, email and visitor enquiries and direct appropriately.
• Coordinate meeting rooms, appointments and diary for senior leaders.
• Organise Head Office meetings and events, including room bookings and catering.
• Manage office facilities, room bookings, moves and reporting maintenance.
• Keep colleagues informed of Head Office updates and notices.
• Provide administrative support to the Managing Director and Senior Management Team.
• Support planning and delivery of company meetings and engagement activities.
• Oversee office supplies and resource usage; suggest process improvements.

Skills

Office management

Administration

Receptionist

Diary management

IT skills

Driving licence

Tools

Microsoft Office

Diary management systems

Job description

We are a leading Builders’ Merchant in Northern Ireland; known for the quality of our products and the service we provide across building materials and timber-based solutions. We are committed to creating a workplace where everyone feels respected, valued and able to succeed.

We welcome applications from people of all backgrounds, experiences and perspectives. We believe that building a diverse team strengthens our business, supports innovation and helps us better serve the communities we work in.

Our values of Decency, Passion and Pride guide how we treat each other, our customers and our partners. We are focused on creating an inclusive environment where individuals are supported to grow, develop and reach their potential.

By investing in the right tools, training and ongoing support, we aim to give every colleague a fair opportunity to build a successful and rewarding career with us.

This role is a fixed term contract of 9 - 12 months as maternity leave cover.

The Head Office Manager plays an important role in supporting the smooth day-to-day running of our Head Office, ensuring colleagues, visitors and external partners receive a professional, welcoming and efficient experience. You will help coordinate office operations, support business activities and create an environment where people can work effectively and collaboratively.

We are committed to creating an inclusive and supportive workplace where everyone feels respected, valued and able to succeed. In this role, you will build positive relationships across the business, providing excellent support to colleagues while promoting our values of Decency, Passion and Pride.

You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while helping to shape and continuously improve our Head Office environment.

What will I be doing?

• Acting as the first point of contact for colleagues, visitors and external partners, providing a professional and welcoming experience
• Managing the day-to-day operation of the Head Office, ensuring it is organised, efficient and well maintained
• Responding to incoming telephone, email and visitor enquiries, directing them appropriately
• Coordinating meeting rooms, appointments and diary requirements for senior leaders where required
• Organising Head Office meetings and events, including room bookings, catering and visitor arrangements
• Managing office facilities, including room bookings, workspace planning, office moves and reporting maintenance requirements
• Keeping colleagues informed of relevant Head Office updates, including site information, office closures and operational notices
• Providing administrative support to the Managing Director and Senior Management Team as required
• Supporting the planning and delivery of company meetings, events and colleague engagement activities
• Managing office supplies and supporting the efficient use of resources across the Head Office
• Identifying opportunities to improve office processes, systems and ways of working
• Carrying out any other reasonable duties to support the wider team and business
• Monitoring marketing activity and supporting reporting on campaign performance where appropriate
• Carrying out any other reasonable duties to support the wider team and business

What do we need from you?

• Experience in an office management, administration or receptionist role
• Excellent organisational skills with the ability to prioritise multiple tasks effectively
• Strong communication and interpersonal skills with a professional and approachable manner
• The ability to build positive working relationships with colleagues, visitors and external stakeholders
• A proactive approach with strong problem-solving skills and attention to detail
• The ability to work independently while also contributing as part of a wider team
• Experience handling confidential and sensitive information appropriately
• Good IT skills, including Microsoft Office and diary management systems
• A full, clean driving licence
• Flexibility to support occasional business events outside normal office hours when required

We recognise that people gain experience in different ways, so if you feel you meet most of the criteria, we would still encourage you to apply.

Desirable (not essential)

If we receive a high number of applications, the following may be used to support shortlisting:

• Experience managing office facilities or workplace environments
• Experience supporting senior leaders or executive teams
• Experience coordinating company events or corporate hospitality
• Experience introducing or improving office systems and administrative processes

Our commitment to inclusi

We are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and perspectives, and we aim to provide a fair and accessible recruitment process.

If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will support you where we can.