Head of Warehouse & Transport Operations

Grafton Group; Enfield; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Grafton Group is seeking an Operations Manager to lead our warehouse and transport operations from Enfield, ensuring safe, efficient, and cost-effective movement of goods. You will mentor Warehouse Supervisors and Transport Supervisors while driving service excellence and people engagement.

Across a matrix of responsibilities, you will champion health and safety, optimise stock control, monitor KPIs, and deliver continuous improvements aligned with strategic objectives of the business.

Qualifications

• Proven experience in an Operations Manager or similar leadership role.
• Strong leadership and people management experience.
• Experience managing warehouse and transport operations.
• Knowledge of health and safety legislation and operational compliance requirements.
• Experience of stock control and inventory management.
• Strong understanding of transport and logistics operations.
• Experience managing operational performance through KPIs and reporting.
• Excellent communication and interpersonal skills.
• Ability to coach, motivate and develop teams.

Responsibilities

• Provide overall leadership and management of warehouse and transport operations.
• Directly manage Warehouse Supervisors and Transport Supervisors, ensuring clear objectives, performance expectations and accountability.
• Monitor daily operational performance and ensure workloads are effectively planned and resourced.
• Lead safety and compliance initiatives and drive a culture of continuous improvement.
• Support the implementation of operational projects and cost-control initiatives.
• Ensure customer requirements and service expectations are consistently achieved.

Skills

Leadership

People management

Operations management

Stock control

Health and safety

KPIs & reporting

Communication

Problem-solving

Continuous improvement

Microsoft Office

Job description

Grafton Group is seeking an Operations Manager to lead our warehouse and transport operations from Enfield, ensuring safe, efficient, and cost-effective movement of goods. You will mentor Warehouse Supervisors and Transport Supervisors while driving service excellence and people engagement.

Across a matrix of responsibilities, you will champion health and safety, optimise stock control, monitor KPIs, and deliver continuous improvements aligned with strategic objectives of the business.