Head of Technology - Shared Services

Leeds Building Society; Leeds; Hybrid; GBP 100,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus up to 20%

Matched pension contributions up to 10

30 days holiday, plus bank holidays

Colleague Mortgage and Saver products

2 days volunteering per year

Job summary

Leeds Building Society is seeking a senior technology leader to shape the technology foundations of its future. You will set the strategy for Azure cloud, networks, hosting, infrastructure and colleague systems, and lead the transition of Core platforms into Shared Services.

You will balance risk, cost and performance, drive modern engineering practices including infrastructure as code and DevOps, and empower teams through hybrid working, self‑service and new skills.

Qualifications

• A track record as a senior technology leader transforming a technology function.
• Experience defining operating models, ways of working, and organisational structures.
• Strong communication with C-suite and ability to articulate a clear strategy.
• Deep expertise in Azure cloud, networks, hosting and infrastructure.
• Experience with core platforms, DevOps, and automation.
• Proven budget and supplier management in large organisations.

Responsibilities

• Set strategy for Azure cloud, networks, hosting, infrastructure and colleague systems.
• Lead transition of Core platforms into Shared Services and modernise operations.
• Balance cost, risk and performance while enabling hybrid working and self-service.
• Own mission-critical suppliers and outsourced services to ensure value for money.
• Ensure security, resilience and regulatory compliance through change.

Skills

Azure cloud

DevOps

Infrastructure as Code

Containerisation

Leadership transformation

Budget & supplier management

Tools

Azure cloud

DevOps

Infrastructure as Code

Job description

How you'll help us live our purpose

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.

How you'll make a difference

This is a rare opportunity to shape the technology foundations of our future. You'll set the strategy for our Azure cloud, networks, hosting, infrastructure and colleague systems, with the influence and accountability to turn it into action. As new Core platforms arrive, you'll lead their transition into Shared Services, modernise how we operate, keep services safe and resilient, balance cost, risk and performance, and help colleagues get more from technology through hybrid working, self-service and new skills.

What will you bring to the role?

• A strong, visible people leader who cares, connects and coaches, can win hearts and minds through sustained change, and builds capability, engagement and performance.


• Direct senior leadership experience of transforming a technology function, including its operating model, ways of working, culture, capability and organisational structure.


• A credible, confidence-inspiring senior leader with curiosity and gravitas, able to think differently, connect technology end to end and communicate a compelling strategy at every level, including the C-suite.


• Strong technical leadership across Azure cloud, networks, hosting, infrastructure, colleague systems, DevOps and automation, including introducing and owning Core platforms.


• Proven ownership of mission-critical technology suppliers and outsourced services, improving performance, strengthening partnerships and securing value for money.


• Expertise in modern infrastructure engineering practices, including site reliability engineering, infrastructure as code and containerisation.


• A track record of delivering complex infrastructure and platform programmes at scale, managing operational risk while maintaining service continuity.


• Proven success running safe, resilient services, ideally in financial services or another regulated environment, balancing risk, cost and performance while exploring AI and self-service safely.


• Strong risk and control leadership, using structured approaches and sound judgement to maintain security, resilience and regulatory compliance through significant change.


• Commercial expertise in budgets, cost optimisation, suppliers and RFPs, with a strategic, collaborative and customer-focused approach.

In return, you'll get the best from us:

• Hybrid working – 2 days per week in the office


• Annual bonus up to 20%


• Matched pension contributions up to 10%


• 30 days holiday, plus bank holidays and holiday purchase scheme


• Colleague Mortgage and Saver products


• 2 days' volunteering per year

We'll give you a place to belong with the support to learn, develop and shape a meaningful career.

Why choose us?

Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.

We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on [e-mail].

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