Head of Technical Assurance and Engineering Excellence

HM Revenue & Customs; Cardiff; Hybrid; GBP 65,000 - 79,000; Full time

Benefits offered by this job

Hybrid working

Civil Service Pension

25 days annual leave

Job summary

HM Revenue and Customs Estates seeks a Head of Technical Assurance and Engineering Excellence to lead a specialist Building Services team. You will shape engineering standards, drive net zero initiatives, and ensure high assurance across major and lifecycle programmes.

Role requires broad expertise in electrical and mechanical building services, with strong leadership, budgeting and supplier collaboration skills in a government estate environment. Hybrid working from Cardiff is available.

Qualifications

• Qualified professional member of a relevant body (e.g., CEng, MCIBSE, CMIOSH, MIAM).
• Experience delivering Building Engineering Services across major projects.
• Knowledge of UK legislation including Scotland and Northern Ireland.

Responsibilities

• Lead a specialist team delivering Technical Assurance and engineering excellence.
• Manage delegated budgets and ensure compliant, safe engineering systems.
• Collaborate with suppliers on strategies, interventions and solution development.
• Provide technical advice to senior colleagues and ensure timely delivery.
• Lead on legislative changes and develop process improvements.
• Mentor colleagues and coordinate training with external consultants.

Skills

Building Engineering

Electrical Systems

Mechanical Systems

UK Legislation

Tools

UPS systems

Standby generators

BMS

CCTV

AACS

Job description

60% hybrid working from Cardiff

Job summary

Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.

Build a Career in Property with HMRC Estates

Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user friendly services that enable our colleagues to thrive in an environment where they truly belong.

Estates & Locations are at the forefront of delivering one of the biggest property programmes in the UK. We are at the leading edge of Government property transformation. The purpose of Estates & Locations is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.

The Head of Technical Assurance and Engineering Excellence role sits within the Professional Services and Estates Assurance (PS&EA) team, a centre of excellence responsible for shaping and delivering Estates policy on Building Services Engineering, Assurance and Environmental initiatives. This includes Net Zero strategy, BMS ownership, Smart Buildings development, and the delivery of technically complex projects such as EV charging infrastructure and wider Net Zero programme. You will operate in as part of a highly technical and specialist team setting standards, driving change and assuring key technical interventions to ensure resilience for HMRCs core operational activities.

The Head of Technical Assurance and Engineering Excellence is a critical leadership role within HMRC Estates & Locations, requiring an accomplished leader with broad and demonstrable technical expertise across Electrical and Mechanical Building Engineering Services, including Electronic Security and Automatic Access Control Systems.

The postholder will lead a specialist team of Building Services Engineers responsible for delivering Technical Assurance and engineering excellence across Major Capital Projects, Minor Capital schemes, Lifecycle Programmes, HMRC Estate’s asset portfolio, FM and Refurbishment works. They will ensure that Technical Scopes of Work and Client Side Employer’s Requirements are developed, applied, and maintained to consistently high standards whilst offering expert advice and oversight to engineering and technical services activities across the estate portfolio.

The Head of Technical Assurance & Engineering Excellence is a key member of the (PS&EA) Senior Leadership Team, with responsibility for supporting the Deputy Director on their key objectives across Estates & Locations, taking by taking ownership for the technical standards, functional alignment and technical assurance. The postholder will represent the team across a range of internal and external forums, contributing to the strategic direction, professional standards, and continuous development of PS&EA.

Person specification

Key responsibilities include:

• Lead a specialist team, ensuring workload is prioritised and delivered to a consistently high standard, often at pace within a major central government environment, fostering a culture of professional development and high performance
• Manage delegated budgets effectively, ensuring resources are used responsibly and in accordance with organisational requirements
• Collaborate with supplier on engineering strategies and interventions and solution development
• Ensure HMRC Estates policies are applied across project activity, delivering safe, compliant and resilient Building Engineering Systems
• Lead on legislative change in the technical and engineering spaces, developing and implementing process and assurance changes to ensure compliance
• Provide accurate, timely and authoritative technical advice to senior colleagues, ensuring compliance, promoting best practice and ensuring engineering systems remain available, safe, operational, and compliant
• Lead, mentor, and develop Estates & Locations colleagues and supplier partners through the delivery of technical training and professional support
• Work with the property profession and accreditation bodies to ensure appropriate training and development is in place across the directorate
• Support the PS&EA Deputy Director in discharging their accountabilities on behalf of the Director of Estates & Locations by leading key actions, driving progress, and collaborating effectively with colleagues across Estates & Locations to ensure professional and timely delivery
• Lead the team responsible for preparing the short 1 year, medium 3 years and long-term 5 - 10 years Lifecycle Replacement Programme
• Provide assurance of Supplier LCR planning activities and technical oversight of the subsequent projects from scope through to delivery and commissioning
• Close collaboration with Digital Estates and BIM resources to integrate more efficient tech driven interventions to our estates asset portfolio
• Represent HMRC and its interests in the wider Government LCR / Asset Management forums and external Asset Management events
• Work with external consultants to develop the professional approach and deploying industry best practice in the HMRC environment
• Demonstrable experience in leading Building Engineering Services, with:
• Strong knowledge of the design, construction, commissioning, and operational readiness of electrical systems in commercial office environments (including experience with UPS systems, standby generators, and resilience measures)
• Ability to demonstrate expertise in the design, construction, commissioning, and operational readiness of mechanical systems, including HVAC, heat pumps, refrigeration, gas boilers, domestic hot water systems, and integration with district heating and cooling networks.
• Ability to demonstrate knowledge of BREEAM processes, BISRIA and CIBSE commissioning codes, and practical application of ACOP L8.
• Working knowledge of vertical transportation systems, IDS, CCTV, and Automatic Access Control Systems (AACS).
• Experience and training across all relevant UK legislation, including those specific to Scotland and Northern Ireland.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Lynx House, Portsmouth - moving to an alternative office in Portsmouth

You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Memberships

You must be a qualified professional member of a relevant body, e.gs but not restricted to CEng, MCIBSE, CMIOSH, MIAM

Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.