Head of Tech Operations & Digital Transformation

Prism Digital; Greater London; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Discretionary bonus

Complimentary annual tickets

50% food and beverage discount

Enhanced family-friendly policies

Enhanced sickness and compassionate leave

Season ticket loan

GP appointments

Eye care support

Job summary

A multi-site entertainment organisation based in London seeks a Head of Technology Operations to enhance technology services across multiple venues. This role involves leadership in technology operations, with responsibilities for IT service management, vendor management, and ensuring alignment with business priorities. The ideal candidate will have a track record in budget management and digital transformation projects, alongside a focus on service oversight within a dynamic environment. A competitive salary and comprehensive benefits package are included.

Qualifications

• Proven experience in leading technology operations across multiple venues.
• Strong understanding of IT Service Management frameworks and their improvement.
• Experience in technology or digital transformation projects.

Responsibilities

• Lead the technology operations and service management function.
• Manage a £3m+ technology budget and ensure supplier performance.
• Oversee cyber security, compliance, and business continuity.

Skills

Leadership in IT Operations

IT Service Management

Vendor Management

Stakeholder Engagement

Budget Management

Job description

A multi-site entertainment organisation based in London seeks a Head of Technology Operations to enhance technology services across multiple venues. This role involves leadership in technology operations, with responsibilities for IT service management, vendor management, and ensuring alignment with business priorities. The ideal candidate will have a track record in budget management and digital transformation projects, alongside a focus on service oversight within a dynamic environment. A competitive salary and comprehensive benefits package are included.