Head of Talent Acquisition Delivery

Boots UK; Nottingham; On-site; GBP 80,000 - 110,000; Full time

Job summary

Boots is seeking an exceptional Talent Acquisition leader to own recruitment delivery for Support Office, Qualified Healthcare and Retail sectors. You will lead TA Managers, shape workforce plans, and translate talent strategies into exceptional operational outcomes while upholding Boots’ employer brand.

You will drive performance, build relationships with senior leaders, champion innovation including AI-enabled recruitment, and ensure governance, data privacy, and budget discipline are applied

Qualifications

• Significant leadership experience in Talent Acquisition.
• Proven track record leading large-scale recruitment across complex organisations.
• Strong ability to translate workforce plans into delivery.
• Experience with strategic sourcing, talent mapping and pipelines.
• Proven use of data and market intelligence to drive decisions and performance.
• Experience managing budgets and external suppliers; governance and data privacy aware.

Responsibilities

• Lead Talent Acquisition delivery across multiple business areas.
• Develop and coach a high-performance TA team.
• Partner with senior leaders to translate workforce needs into hiring solutions.
• Drive operational excellence through planning, prioritisation and performance management.
• Use data and market insights to monitor performance and identify risks and opportunities.
• Champion adoption of new technologies including AI-enabled recruitment solutions.
• Ensure exceptional candidate experience and alignment with Boots employer brand.
• Oversee governance, budget, data privacy, and resilience for recruitment delivery.

Skills

Leadership

Strategic sourcing

Workforce planning

Data analytics

Stakeholder management

Programme delivery

AI-enabled recruitment

Job description

We're looking for an exceptional Talent Acquisition leader to take ownership of recruitment delivery across our Support Office, Qualified Healthcare and Retail populations, ensuring we attract and hire the talent needed to deliver our business ambitions.

You’ll lead our Talent Acquisition Managers and their teams and be responsible for translating workforce plans and talent strategies into exceptional operational delivery.

You’ll drive performance, build strong relationships across our business, champion innovation and ensure every candidate experiences the very best of Boots.

What You’ll Be Doing

• Leading Talent Acquisition delivery across multiple business areas, ensuring workforce plans are translated into successful hiring outcomes and business priorities are met.
• Leading and developing your team, building a high-performance culture focused on accountability, collaboration, continuous improvement and exceptional service.
• Partnering with senior leaders to understand workforce needs, provide expert advice and delivering hiring solutions that support business performance and growth.
• Driving operational excellence through effective resource planning, prioritisation and performance management, ensuring teams deliver against service, quality and efficiency targets.
• Using data, insight and market intelligence to monitor performance, identify risks and opportunities, and continuously improve recruitment outcomes.
• Championing innovation and transformation, embedding new technologies, AI-enabled solutions and improved ways of working across Talent Acquisition.
• Creating an outstanding candidate experience, ensuring every interaction reflects the Boots employer brand and supports our ambition to attract the very best talent.
• Ensuring strong governance and commercial discipline, including responsibility for budget management, compliance, data privacy, business continuity and operational resilience.

What You’ll Need To Have

• Significant leadership experience within Talent Acquisition, with a proven track record of leading large-scale recruitment operations across complex organisations.
• Strong understanding of strategic sourcing, talent mapping and pipeline strategies, with the ability to ensure these are effectively translated into delivery across scarce, specialist and high-volume talent.
• The ability to translate business priorities into clear talent acquisition plans with measurable outcomes.
• Proven success driving operational excellence through process improvement, transformation and the adoption of recruitment technologies, including AI-enabled solutions.
• Strong analytical capability, using data, insights and market intelligence to drive decision-making, improve performance and shape future hiring strategies.
• A strong understanding of governance, compliance, data privacy and risk management, alongside experience managing budgets and external suppliers.
• Exceptional leadership and stakeholder management skills, with the ability to influence at senior levels, lead teams through change and build high-performing, delivery-focused cultures.

Where your brilliance can take you

This is a unique opportunity to shape the future of Talent Acquisition in one of the UK's most recognised and trusted brands. You'll have the chance to influence hiring at scale, work with senior leaders across the business and play a critical role in ensuring Boots has the talent needed to deliver for our customers, patients and colleagues.

A Bit About Us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

This is a 12 month fixed term/secondment opportunity

If you have any questions about this role, please contact [e-mail]

Closing date for applications: 8th November 2026

We hope to hear from you soon. Be brilliant with Boots