Head of Student Experience & Wellbeing

City St George's, University of London; Greater London; Presencial; GBP 60.000 - 90.000; Jornada completa

Descripción de la vacante

City St George’s, University of London is seeking an experienced and student-focused Student Experience Manager to lead wellbeing, engagement and student experience services within the School. Reporting into School leadership, you will oversee specialist teams and work closely with academic and professional services colleagues to create an inclusive, supportive and engaging learning environment.

This is an exciting opportunity to shape and enhance the student journey, ensuring students receive

Formación

• The successful candidate will have substantial experience managing student support, wellbeing, engagement or student experience services within a complex organisation, ideally higher education.

Responsabilidades

• Lead Student Wellbeing, Student Engagement and Student Experience teams, ensuring services are responsive, effective and student-centred.
• Oversee wellbeing and engagement interventions, student voice activity, attendance and engagement monitoring, student survey cycles and School-level reporting.
• Drive service improvements, manage complex student matters, develop strong stakeholder relationships and contribute to a positive, inclusive and supportive student experience.

Descripción del empleo

City St George’s, University of London is seeking an experienced and student-focused Student Experience Manager to lead wellbeing, engagement and student experience services within the School. Reporting into School leadership, you will oversee specialist teams and work closely with academic and professional services colleagues to create an inclusive, supportive and engaging learning environment.

This is an exciting opportunity to shape and enhance the student journey, ensuring students receive