This is a chance to lead meaningful social impact within a major UK organisation, helping shape how inclusion, accessibility and sustainability translate into everyday business decisions. You’ll bring strategy to life, build lasting capability and make sure social value delivers measurable results.
Role Overview
- Location: Watford - 3 days a week on site
- Salary: Up to £100,000 p/a +benefits
- Industry: Consumer services, social impact and sustainability
What You’ll Be Doing
- Lead the delivery of the organisation’s social value strategy, ensuring it supports wider business objectives and creates measurable impact.
- Embed effective governance, processes and operating models that make social value part of everyday business operations.
- Partner with senior leaders to shape priorities, challenge thinking and balance commercial performance with social and environmental commitments.
- Oversee budgets, supplier relationships and investment decisions, ensuring funding is directed towards initiatives with the greatest impact.
- Drive consumer inclusion and accessibility priorities, working across teams to improve inclusive practices, products and customer experiences.
- Support the delivery of the Net Zero roadmap, translating environmental commitments into practical plans and tracking progress against targets.
- Oversee employee volunteering and community programmes, improving participation, streamlining processes and measuring outcomes.
- Lead social impact reporting, KPIs and governance requirements, providing clear, accurate updates to senior leadership and external stakeholders.
- Maintain appropriate oversight of modern slavery policies, risk management and compliance-related reporting.
- Build strong relationships with external partners, community organisations and industry stakeholders to strengthen impact and reputation.
- Lead and develop a multidisciplinary team, building a commercially focused, high-performing culture.
- Establish clear ownership, documentation and knowledge transfer so that social value initiatives continue to thrive beyond the contract.
Main Skills Needed
- Significant leadership experience across social value, ESG, sustainability or responsible business.
- Strong commercial acumen, with the ability to connect social impact priorities to business outcomes.
- Experience managing budgets, suppliers, investment decisions and external partnerships.
- A solid understanding of social impact measurement, governance, KPIs and reporting frameworks.
- Knowledge of accessibility and disability inclusion, with the ability to embed inclusive practices across an organisation.
- Proven experience influencing senior leaders and executive stakeholders.
- Experience leading multidisciplinary teams and developing capability across wider business functions.
- Confidence navigating complex stakeholder environments, particularly where commercial, community and regulatory interests intersect.
- Strong strategic thinking, with the ability to turn commitments into practical plans and measurable results.
- Experience in public sector partnerships, regulatory environments, charities or community organisations would be advantageous.
- Familiarity with ESG, social value and sustainability reporting frameworks would also be beneficial.
What’s in It for You?
- Meaningful impact: Lead initiatives that make a tangible difference to communities, colleagues and customers.
- Senior-level influence: Work closely with executive stakeholders and help shape priorities across the organisation.
- A broad leadership remit: Bring together social value, inclusion, accessibility, sustainability and community impact.
- The chance to build something lasting: Put robust frameworks, processes and accountability in place that continue delivering long after your contract ends.
- A team development focus: Strengthen capability, develop talent and create a culture centred on collaboration and delivery.
- A purpose-driven environment: Contribute to a wider ambition to create a more inclusive organisation and support good causes.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.