Head of Service Management

Opus Recruitment Solutions; Greater London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Head of User Support to lead a dynamic team focused on enhancing internal communication platforms. This role is pivotal as you will oversee operations and ensure that the support functions are robust and efficient. With a contract of 6 months and a hybrid working model, this position offers a unique opportunity to influence the support landscape within a forward-thinking organization. If you're ready to take on a leadership role that combines strategic oversight with hands-on management, this is the perfect opportunity for you.

Qualifications

• Experience in managing support functions or infrastructure teams.
• Ability to report effectively to senior stakeholders.

Responsibilities

• Lead a team supporting the client's internal employee communication platform.
• Ensure the right operations are in place for effective support.

Skills

Team Management

Reporting to Senior Management

Support Functions Management

Infrastructure Team Leadership

Security Clearance

Job description

Head of User Support - 6 month contract - hybrid - ASAP start - SC clearance needed

User Support Team Manager looking to run a team that supports the client's internal platform for employee communication. Additionally, you will have to determine whether the right operations are in place.

Requirements:

• Ran either support functions or infrastructure teams
• Be able to report to senior people
• Security Clearance needed

Contract:

• 6 months
• START: ASAP
• Inside IR35
• Interview process: 1 stage
• Location: hybrid (Tues, Wed, Thurs on-site) near Crystal Palace

To apply please send CV to [e-mail] or press Apply

Seniority level

Director

Employment type

Contract

Job function

Information Technology

Industries

Administrative and Support Services, IT System Training and Support, and Software Development