Head of Service – Long Term

Ealing Council (London Borough of Ealing); Ealing; On-site; GBP 70,000 - 85,000; Full time

Job summary

Ealing Council (London Borough of Ealing) is looking for a Head of Service – Long Term to lead their Adult Social Care governance, ensuring accountability and high-quality outcomes for residents. The successful candidate will drive improvement initiatives and work collaboratively to enhance service delivery.

Qualifications

• Proven track record as a leader in governance and assurance.
• Ability to advise and influence at senior levels.
• Experience in adult social care preferred.

Responsibilities

• Lead governance framework across adult social care.
• Ensure statutory obligations are met.
• Deliver key assurance functions, including safeguarding.

Skills

Leadership

Governance

Risk Management

Collaboration

Education

Significant experience at a senior level

Understanding of social care legislation

Job description

Join to apply for the Head of Service – Long Term role at Ealing Council (London Borough of Ealing)

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Ealing Council (London Borough of Ealing) provided pay range

This range is provided by Ealing Council (London Borough of Ealing). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Are you an experienced and forward-thinking social care leader with a passion for good quality outcomes backed up by strong governance and assurance?

We are seeking an Assistant Director– Assurance and Governance to lead a range of vital services that ensure our organisation remains accountable, compliant, and customer-focused.

Ealing Adults Social Care are on an improvement journey so that we can enable the very best outcomes for residents, we’d love you to join us.

Our transformation is driven by a relentless focus on delivering a person-centred, community connected resident journey supported by effective governance, high quality practice, risk management all delivered within our resources. A key part of our improvement journey is creating a leadership team that can deliver on our ambition to create connected communities that lead to better lives. We have made excellent progress, but there is still much more we want to achieve.

Our vision

As a council our guiding vision is Connected Communities, the understanding that communities and the connections within help everyone to fulfil their potential and live healthy lives drives our work day in day out. In adult social care we also know that there will always be a need for a caring, effective and responsive service to meet the needs of our most vulnerable residents.

About Ealing

Ealing is home to over 375,000 people, and the population size has grown by 8.5% in the last decade. It is the third most diverse borough in London and the eighth most diverse borough in England and Wales – with over 1703 languages spoken and 56.8% of residents identifying as ethnically diverse.

As our seven towns are different, residents in each town face different challenges and there is a wide variation in socio-economic outcomes. That’s why our policy is underscored by a seven town approach, which enables us to better understand the needs, inequalities and aspirations of our communities.

Adult Social Care in Ealing

Ealing provides funded social care to just under 4,000 residents using a budget of just over £120m per annum. Our service aspires to outcome focused support plans that maximise the enormous strengths and assets that residents and communities have.

We are not resting on our laurels and as our CQC assurance report indicates there is still more to do. Our delivery plan continues to focus on choice and control with excellent practice at its heart. Specifically, we are focusing on person centered practice, technology enable lives, modernized day opportunities – through our Better Days project, increasing the uptake of Direct Payments, developing accommodation based solutions and a real focus on working age adults. We are looking for exceptional managers and leaders to continue our journey, if this is you then please look at the roles we have created.

What you will be doing:

You’ll be responsible for maintaining and improving high standards of governance, ensuring statutory social care obligations are met, and fostering a strong culture of accountability and continuous improvement.

• Lead the framework for governance and assurance across adult social care
• Strategically lead on the development of policies and procedures to support excellent social care
• Deliver key functions including complaints, strategic safeguarding and Deprivation of Liberty Safeguards
• Providing high-level assurance to senior leaders, Members, and the public
• Leading a multi-disciplinary team and promoting a high-performance culture which lead to excellent outcomes for resident who draw on social care and support
• Ensure effective delivery of statutory roles including Principal Social Worker for Adults and Ealing’s Safeguarding Adults Board
• Lead change management including delivering high quality internal and external communication and engagement

What We’re Looking For

We’re looking for someone with:

• Significant experience at a senior level in governance, audit, risk or related areas, ideally in adult social care
• A strong understanding of social care legislation, local government processes and statutory frameworks
• Excellent leadership and people management skills
• The ability to influence and advise at the highest levels
• A collaborative and innovative mindset

How to Apply

To apply, please submit your CV along with a Supporting Statement addressing how your skills, knowledge and experience meet the essential criteria on the person specification for the role.

Your CV should be tailored and include detail of your education, qualifications, full employment history, and membership of professional bodies. Please aim to keep your CV and supporting statement to two pages each and include your name at the top of both documents on all pages used.

If you require any reasonable adjustments, please let us know about anything that would help you to demonstrate evidence that you meet the essential criteria for the role.

To apply, please email your documents to [e-mail] by no later than 29 June.

For an informal chat about the Assistant Director for Governance and Assurance please phone [phone] to arrange a suitable time.

This post is subject to Ealing Council’s enhanced vetting process.

Ealing Council is committed to creating good jobs and delivering on its connected communities agenda. We are committed to equality of opportunity, to being fair and inclusive.

Please note all applications will be determined on merit.

Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.

Role Profile

Closing Date: 01 July 2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Government Administration

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