Head of Resilience Framework and Assurance

Aviva; United Kingdom; Hybrid; GBP 117,000 - 143,000; Full time

Benefits offered by this job

Bonus opportunity 25% of annual salary

Generous pension scheme

29 days holiday + bank holidays

Aviva Private Medical Benefit

Matching Share Plan

Save As You Earn

Flexible working locations

Paid volunteering days

Job summary

Aviva plc is seeking a Head of Resilience Framework and Assurance to lead governance, risk and control across Corporate Security & Resilience. The role focuses on turning regulatory expectations into practical actions, overseeing operational resilience, third-party risk, and assurance activities across UK Markets.

With senior stakeholder engagement, you will report on risk and control effectiveness, strengthen the control environment, and enable informed decisions.

Qualifications

• Senior leadership experience in a regulated organisation.
• Strong knowledge of operational resilience, governance, risk and internal controls.
• Track record designing and improving governance and assurance frameworks.
• Experience leading through a complex, multi-site or matrix organisation.

Responsibilities

• Lead governance, risk and control agenda across Corporate Security & Resilience, ensuring frameworks and resilience capabilities remain effective and aligned to regulatory requirements.
• Provide insight into risk and control effectiveness, oversee operational resilience, third-party and supply chain assurance, and board reporting.

Skills

Senior leadership

Governance & risk

Internal controls

Complex/matrix organisation

Regulatory translation to action

Job description

Head of Resilience Framework and Assurance

Salary circa £130,000 (depending on location, skills, and experience)

Are you an experienced resilience and governance leader who can turn regulatory expectations into practical action? This is an opportunity to shape how Corporate Security and Resilience manages risk, assurance, and operational resilience across Aviva.

We're looking for an experienced governance, risk and resilience professional with a background in insurance or wider financial services. You'll bring strong stakeholder management skills, experience operating within regulated environments, and the ability to influence across business, risk, audit and technology functions. Experience in third-party risk, operational resilience or assurance activities, together with relevant professional qualifications, would be highly advantageous.

A bit about the job:

You’ll lead the governance, risk and control agenda across Corporate Security & Resilience, ensuring our frameworks, controls and resilience capabilities remain effective, proportionate and aligned to regulatory requirements.

Working with senior stakeholders across the business, you’ll provide clear insight into risk and control effectiveness while also overseeing operational resilience, third‑party and supply chain assurance, thematic reviews and Board reporting, helping to strengthen our control environment while enabling confident, informed decision‑making across UK Markets.

How successful delivery of the role will look

You’ll deliver a robust and trusted governance and resilience framework that supports effective risk management and regulatory compliance. Success will be reflected through strong stakeholder partnerships, clear and insightful reporting, timely escalation of key risks, and measurable improvements to the control environment that enhance resilience and support business performance.

Success will also be reflected in strong collaboration across business, risk, audit and technology teams, driving practical and measurable improvements through assurance activity, thematic reviews and continuous enhancement of the control environment.

Skills and experience we’re looking for:

• Senior leadership experience in a regulated organisation.
• Strong knowledge of operational resilience, governance, risk and internal controls.
• A track record of designing, maintaining and improving governance and assurance frameworks.
• Experience leading through a complex, multi-site or matrix organisation.
• Ability to translate regulatory expectations into practical business actions.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £130,000(depending on location, skills, experience, and qualifications)
• Bonus opportunity – 25% (F grade)of annual salary, (actual amount depends on your performance and Aviva’s.)
• Generouspensionscheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.