Head of Resilience

Ordnance Survey; Southampton; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid and flexible working

Learning and development support

Free OS Maps subscription

Pension

Volunteer leave

Job summary

Ordnance Survey is seeking a senior leader to drive organisational resilience across the organisation, aligning a resilience roadmap to enterprise risk and government expectations. You will mature business continuity, crisis management and incident response capabilities, and lead exercises, training and scenario planning to ensure practical, tested plans.

You will support executives during incidents, guiding informed decisions under pressure.

Qualifications

• Significant experience of organisational resilience, business continuity and crisis management.
• Understanding government resilience expectations, national infrastructure, or similarly complex operating environments.
• Experience designing and leading exercises, training and preparedness activities.

Responsibilities

• Provide leadership for organisational resilience across OS and develop a clear resilience roadmap.
• Design and embed business continuity, crisis management and incident response frameworks.
• Prepare the organisation through exercises, scenario planning and resilience testing.
• Support executives during incidents to drive structured decision-making under pressure.
• Build relationships with government bodies, emergency services, suppliers and partners.

Skills

Organisational resilience

Business continuity

Crisis management

Incident response

Stakeholder influence

Training and exercises

Tools

BCMS

BCP Testing

BCP

Job description

What you'll be doing

You will provide leadership for organisational resilience across OS, developing a clear resilience roadmap aligned to enterprise risk, organisational priorities and government expectations. You will establish and mature our business continuity and crisis management capabilities, ensuring plans are practical, tested and continually improved. The role will include:

• Leading the evolution of OS's organisational resilience capability and maturity journey.
• Designing and embedding effective business continuity, crisis management and incident response frameworks.
• Preparing the organisation through exercising, scenario planning and resilience testing.
• Supporting Executive and Senior Leaders during incidents, helping drive structured and informed decision-making under pressure.
• Building trusted relationships with government bodies, emergency services, suppliers and critical partners.
• Creating a culture where resilience is understood as everyone's responsibility.
• Developing resilience knowledge, awareness and capability across the organisation through training, coaching and exercises., OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks via the Disclosure & Barring Service (DBS).
• Significant experience of organisational resilience, business continuity and crisis management.
• An understanding of government resilience expectations, national infrastructure, or similarly complex operating environments.
• Experience improving organisational capability through structured maturity approaches and continuous improvement.
• The ability to influence senior leaders and translate complex risks into practical action.
• Experience designing and leading exercises, training and preparedness activities.
• A collaborative leadership style that builds confidence, capability and accountability across diverse teams., Business Continuity Management System (BCMS), Business Continuity Plan (BCP) Testing, Business Continuity Planning (BCP), Business Resilience, Enterprise Crisis Management, Managing Partner Relationships, Operational Resilience, Relationship Building, Resilience Planning, Scenario Planning, Stakeholder Influence
• Engage - Build trust, alignment and shared purpose across teams, functions and stakeholders.
• Grow - Develop leaders, strengthen capability and prepare the organisation for future challenges and opportunities.
• Deliver - Drive joined-up outcomes through effective decision-making, collaboration, accountability and continuous improvement.

Through your leadership, you'll help create a culture where security is understood as a shared responsibility, enabling informed decision-making, innovation and trust across Ordnance Survey.

Rewards

We want you to love what you do and feel supported to do your best work.

• Competitive salary and pension (OS contribute up to 12.07%)
• Performance-related bonus (where applicable)
• 28 days annual leave plus bank holidays (increasing with service)
• Enhanced family leave, including paid partner leave
• Hybrid and flexible working options
• Learning and development support, coaching and mentoring
• Free subscription to OS Maps and access to wellbeing support
• Volunteering leave and matched fundraising