Head of Repairs & Maintenance

DGWGO Limited; Dumfries; Hybrid; GBP 58,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Pension contributions

40 days holiday

Wellbeing support

Flexible working

Learning and development

On-call payment

Job summary

Loreburn is a registered social landlord and Scottish Charity seeking a proven repairs leader to join the senior management team. You will lead a 38 FTE repairs service across Dumfries & Galloway, shaping service delivery, driving improvement and ensuring tenants receive safe, value-for-money outcomes.

This home-based role requires flexible travel, strong leadership, health and safety knowledge, and the ability to work with contractors and colleagues to deliver excellent performance.

Qualifications

• Strong experience in a senior repairs, maintenance or building management role within social housing.
• Able to lead and develop teams, manage performance, and provide technical guidance.
• Experience in budgets, procurement and contractor performance with value-for-money focus.
• Use performance data and tenant feedback to improve services and productivity.
• Commitment to health and safety, building safety and regulatory compliance.
• Willingness to attend Dumfries base and travel across the region, with UK driving licence.

Responsibilities

• Lead a 38 FTE repairs service across Dumfries & Galloway to improve delivery.
• Motivate and develop teams, set operational plans and drive continuous improvement.
• Coordinate with contractors to ensure safe, efficient tenant-focused services.
• Utilise data and benchmarking to enhance productivity and outcomes for tenants.

Skills

Senior repairs leadership

Multi-disciplinary team leadership

Contractor management

Health & safety knowledge

Budget management

Performance data analysis

Job description

Are you an experienced leader with a passion for making a positive impact in the social housing sector?

We’re seeking to appoint to this key role which forms part of our senior management team.

Employment Type: Full time, permanent

Location: Dumfries & Galloway (Primarily home based with frequent regional travel).

Salary range: £57,827 - £62,049 + competitive benefits package and on call payment

Hours: 35 hours each week, with a general working pattern of Monday to Friday, 9am to 5pm.

About Us

Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes across Dumfries & Galloway. Established more than 40 years ago, our vision and mission is to 'create great places to live' by providing good quality, well maintained, and affordable homes.

As a community-based association, we place our tenant facing services at the heart of the communities we serve. Our 'Hub, Home & Roam' working model allows our team to work flexibly, ensuring they can be where they’re most needed, supported by the right tools and resources to deliver on our commitments to tenants and communities.

The Role

Due to our current Head of Repairs & Maintenance planning to leave the business, we now have an exciting opportunity for an experienced repairs professional to join Loreburn. This is a key leadership role with real scope to shape positive and constructive change across our Repairs team, improving service delivery, exploring modern technology to strengthening performance and enhancing the experience of our tenants. Responsible for a strong repairs service comprising 38FTE made up of skilled operatives, team managers, apprentices and scheduling and data staff dispersed across the D&G region.

We are looking for a skilled and credible leader with strong experience in housing repairs, who has successfully led multi-disciplined trade teams and managed contractors to deliver safe, efficient and tenant-focused services. You will bring the commercial awareness and business acumen needed to drive productivity, deliver value for money and identify opportunities to grow and strengthen the service.

Strong leadership will be essential. You will have a proven ability to motivate, develop and performance manage teams, create and deliver operational plans, solve problems effectively and lead service improvement in a way that delivers excellent outcomes for tenants. You will also bring sound knowledge of health and safety, building safety, damp and mould challenges, relevant housing legislation, risk management, value for money and continuous improvement principles.

What is essential for the job?

• You will have strong experience in a senior repairs, maintenance or building management role within the social housing sector, with a good understanding of building maintenance, compliance legislation and wider regulatory requirements.
• You will be able to lead, motivate and develop teams, manage performance effectively and support colleagues with technical advice on repairs, cyclical maintenance and compliance issues.
• You will bring experience of managing budgets, procurement, contracts and contractor performance, with a clear focus on value for money, risk management and continuous improvement.
• You will be confident using performance data, tenant feedback and benchmarking information to improve services, strengthen productivity and deliver excellent tenant outcomes.
• You will have a strong commitment to health and safety, building safety, tenant centred service delivery and Loreburn's GREAT values.
• You will need adequate home working arrangements, the ability to attend the Dumfries base when required, participate in an out-of-hours rota and hold a full UK driving licence with access to a vehicle for business travel.

You will be home based, ideally living within Dumfries and Galloway or within reasonable travelling distance of our hub in Dumfries. You will attend meetings, training and key service activities when needed, and should expect to visit your teams at least one day each week for meetings, toolbox talks and visible leadership of the repairs workforce. Regular travel across Dumfries and Galloway will also be required.

You will play an instrumental role in leading the delivery of our repairs service across Dumfries and Galloway, using your previous experience of leading tenant-focused repairs teams to drive service excellence and ensure compliance and operational standards are consistently met. If you are excited by the opportunity to lead a service through positive change, improve performance and help deliver safe, responsive and value-for-money repairs services for tenants, we would welcome your application.

Please take a look through the recruitment pack on our website for more information about the role, what’s required, and the skills and competencies we’re looking for.

Working With Us:

Along with a supportive work environment and a collaborative culture, we offer generous benefits and a great work/life balance.

• Competitive pay and rewards
• Minimum Pension 13% contributions (5% employee, which can be increased, and 8% employer contributions) plus life cover of 3 x salary
• Salary sacrifice options for pension contributions
• 40 days holiday which includes 12 fixed days including a Christmas closure
• Westfield Health Plan - contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
• Employee discounts including cashback and high street retail and gym discounts
• Family friendly policies
• Professional membership of a relevant institute can be paid by Loreburn
• Flexible working and a Hub, Home and Roam working model
• Funded flu vaccine
• Wellbeing time (equivalent to a 34 hour working week) where you can accrue an additional 7 days a year.
• Support for continuous professional development and protected learning time
• Strong values-based culture offering autonomy and empowerment

Closing date for applications: 9am on Friday 2nd October 2026

We’re committed to making our recruitment practices as accessible as possible for everyone, this includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.

Reports & Corporate Information
https://loreburn.org.uk/resource-library/