Head of Reception

JR United Kingdom; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a thriving team as Head of Reception in Portsmouth! As a key player, you'll oversee reception operations, ensure excellent customer service, and contribute to a warm professional environment. Bring your proactive mindset and organizational skills to enhance client satisfaction in this exciting opportunity with a growing company.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

4% employer pension contribution

Private medical insurance (after 1 year)

Cycle to work scheme

Paid volunteering day

Your birthday off (after 1 year of service)

Annual staff appraisals

Qualifications

• Experience in a reception or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Overseeing the reception team to provide a professional service.
• Handling inquiries and resolving issues quickly.
• Implementing new processes to enhance efficiency.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Proactive Mindset

Job description

Social network you want to login/join with:

Head of Reception, Portsmouth, Hampshire

Location: Portsmouth, Hampshire, United Kingdom

Job Category: Other

-

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Are you a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our client's team in the beautiful Kent countryside!

Position: Head of Reception
Contract Type: Permanent
Annual Salary: £competitive + annual bonus
Working Pattern: Full Time Office Based

What You'll Do:

As the Head of Reception, you'll play a crucial role in shaping first impressions both in person and over the telephone. Your responsibilities will include:

• Overseeing the reception team to provide a professional service
• Ensuring seamless communication across departments
• Overseeing daily operations and maintaining a welcoming environment
• Handling inquiries and resolving issues quickly and efficiently
• Preparing meeting packs and client reports
• Implementing new processes to enhance efficiency and client satisfaction
• Ensuring all offices have sufficient stationery and supplies

What We're Looking For:

- Experience in a reception or customer service role
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- A proactive mindset and the ability to think on your feet

A driver with own vehicle is essential due to location.

Why join this company?

This business is very successful and growing in client base, offering exciting new developments and opportunities to be part of a thriving team!

Benefits include:

• 25 days holiday + bank holidays
• Annual bonus scheme
• 4% employer pension contribution
• Private medical insurance (after 1 year)
• Cycle to work scheme
• Paid volunteering day
• Your birthday off (after 1 year of service)
• Annual staff appraisals

This is a wonderful place to work with a warm, professional, and supportive team, a fantastic client base, and a reputation for excellent service. As Head of Reception, you'll be a key part of their success!

How to Apply:

This vacancy is managed by Rhiannon Winn - Principal Consultant. Please apply online for review. Due to the location, access to your own vehicle is essential.

Office Angels is an employment agency and an equal opportunities employer. We value diversity and inclusion and are committed to providing reasonable adjustments. Please let us know if you need support at any stage.

By applying, your details will be submitted to Office Angels. Our Candidate Privacy Statement is available on our website.