Head of Reception

JR United Kingdom; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company located in the picturesque Kent countryside is seeking a Head of Reception to manage the reception team and ensure exceptional customer service. The successful candidate will enjoy a competitive salary along with generous benefits, including 25 days holiday and an annual bonus scheme, while working in a supportive and dynamic environment.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

4% employer pension contribution

Private medical insurance (after 1 year)

Cycle to work scheme

Paid volunteering day

Your birthday off (after 1 year of service)

Annual staff appraisals

Qualifications

• Experience in a reception or customer service role is essential.
• Proficient communication and interpersonal skills required.
• Strong organizational abilities and attention to detail needed.

Responsibilities

• Oversee the reception team to provide professional service.
• Ensure seamless communication across departments.
• Handle inquiries and resolve issues quickly and efficiently.

Skills

Customer Service

Communication

Organizational Skills

Problem Solving

Job description

Social network you want to login/join with:

Head of Reception, Sheffield, South Yorkshire

Client:

Location:

Sheffield, South Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Head of Reception!

Are you a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our client's team in the beautiful Kent countryside!

Position: Head of Reception
Contract Type: Permanent
Annual Salary: £competitive + annual bonus
Working Pattern: Full Time Office Based

What You'll Do:

As the Head of Reception, you'll play a crucial role in shaping first impressions both in person and over the telephone. Your responsibilities will include:

• Overseeing the reception team to provide a professional service
• Ensuring seamless communication across departments
• Overseeing daily operations and maintaining a welcoming environment
• Handling inquiries and resolving issues quickly and efficiently
• Preparing meeting packs and client reports
• Implementing new processes to enhance efficiency and client satisfaction
• Ensuring all offices have sufficient stationery and supplies

What We're Looking For:

- Experience in a reception or customer service role
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- A proactive mindset and the ability to think on your feet

A driver with own vehicle is essential due to location.

Why join this company?

Not only is this business very successful, but it is also growing in terms of client base. With this growth come exciting new developments and the opportunity to be part of a thriving team!

Benefits and perks include:

• 25 days holiday + bank holidays
• Annual bonus scheme
• 4% employer pension contribution
• Private medical insurance (after 1 year)
• Cycle to work scheme
• Paid volunteering day
• Your birthday off (after 1 year of service)
• Annual staff appraisals

This is a truly wonderful place to work - the team is warm, professional, and supportive, with a fantastic client base and a reputation for delivering excellent service. As Head of Reception, you'll be a key part of their success!

How to Apply:

This vacancy is being managed by Rhiannon Winn - Principal Consultant. Please apply online so that we can review your application. Note that due to the location, access to your own vehicle is essential.

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