Head of Quality Transformation

Specsavers; Whiteley; On-site; GBP 100,000 - 180,000; Full time

Job summary

Specsavers is seeking an exceptional Head of Quality Transformation to lead an 18-month transformation across our technology organisation, redefining how Quality Engineering is delivered globally. You will shape vision, roadmap and operating model for automated, scalable testing and governance.

Working with senior leaders and partners, you will drive automation-first testing, reusable assets and proactive quality enablement to accelerate safe, high-quality software delivery at scale.

Qualifications

• Experience leading large-scale quality transformation programs.
• Proven ability to engage executive stakeholders and drive cross-functional change.

Responsibilities

• Define transformation strategy, operating model and roadmap for QE.
• Lead automation initiatives, governance and supplier management across technology.
• Build alignment across engineering, delivery, product, and leadership.

Job description

We're looking for an exceptional Head of Quality Transformation to join us on an 18-month Fixed Term Contract and redefine how Quality Engineering is delivered across technology globally. This is a rare opportunity to shape the future of testing, quality, automation, governance and assurance at scale, creating lasting change that will influence how technology is delivered for years to come.

This isn't a traditional Head of QE role.

We're looking for a proven transformation leader who has successfully led large-scale change across complex technology environments. Someone who can step back, assess the current landscape, create a compelling vision for the future, and then bring the organisation on the journey. You'll be responsible for driving the transformation strategy, operating model and roadmap that moves Specsavers towards more efficient, automated, reusable and commercially focused testing practices.

Working closely with senior leaders, engineering teams, delivery teams, product teams, suppliers and third-party partners, you'll lead the shift towards automation-first testing, reusable test assets, improved requirements quality and stronger governance. You'll challenge traditional ways of working, optimise supplier relationships, improve productivity and efficiency, and ensure quality becomes a proactive enabler of faster, safer delivery rather than a reactive checkpoint.

We're looking for someone who has a strong track record of transforming testing capabilities and operating models at scale. You'll bring experience of leading change programmes, driving automation and standardisation, managing significant third-party service providers, and delivering measurable improvements in quality, productivity, efficiency and cost. Just as importantly, you'll have the credibility and influence to engage executive stakeholders, challenge constructively, and build alignment across a complex organisation.

This role offers the opportunity to make a genuine impact. You'll lead a team responsible for quality transformation, governance, assurance, supplier management and service improvement while helping Specsavers build a modern, scalable and sustainable testing capability. Your focus will be on creating the culture, processes, standards and partnerships that enable high-quality technology delivery across programmes, products and value streams.

If you're passionate about transformation, thrive in complex environments, and have a proven history of leading large-scale change across Quality Engineering or technology functions, we'd love to hear from you. Join us and help define what great quality looks like at Specsavers