Head of Quality and Compliance

The Orpheus Centre; South Godstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

The Orpheus Centre invites a senior compliance, quality or governance professional to provide strategic leadership across QA, regulatory compliance and organisational risk. You will advise senior leaders and the Board to maintain the highest standards across education, care and supported housing services.

You will lead on quality assurance, continuous improvement, data protection and information governance, policy development and reporting to trustees.

Qualifications

• Significant experience in quality assurance, compliance, governance or regulatory roles.
• Experience of supported housing, social housing, housing associations or housing-related regulatory environments
• Experience leading audits, inspections, reviews and improvement programmes
• Knowledge of housing legislation, regulatory compliance and governance requirements
• Strong understanding of safeguarding, risk management and quality assurance
• Experience advising senior leaders and boards on compliance and regulatory matters
• Knowledge of UK GDPR, information governance and data protection compliance
• Outstanding communication, analytical and stakeholder management skills
• Experience within education, social care, SEND provision or the charity sector would be advantageous.

Responsibilities

• Lead quality assurance and continuous improvement across the organisation.
• Regulatory compliance and inspection readiness.
• Supported housing legislation and housing compliance.
• Risk management & governance assurance.
• Data protection and information governance.
• Policy development and organisational compliance frameworks.
• Quality and compliance reporting to senior leaders and trustees.

Skills

Quality assurance

Compliance

Governance

Regulatory experience

Audits and inspections

Data protection & GDPR

Stakeholder management

Education/ social care background

Job description

Officer, you will provide expert leadership across quality assurance, compliance and organisational risk. Acting as a trusted adviser to senior leaders and the Board, you will ensure the Centre maintains the highest standards across education, care and supported housing services. You will lead on: Quality assurance and continuous improvement across the organisation Regulatory compliance and inspection readiness Supported housing legislation and housing compliance Risk management & governance assurance Data protection and information governance Policy development and organisational compliance frameworks Quality and compliance reporting to senior leaders and trustees This role is particularly suited to an experienced compliance, quality or governance professional with significant knowledge of supported housing regulation and the ability to translate complex legal and regulatory requirements into practical operational improvements.

About You

We are looking for someone who can combine strategic thinking with a practical, solutions-focused approach. You will have:

• Significant experience in quality assurance, compliance, governance or regulatory roles
• Experience of supported housing, social housing, housing associations or housing-related regulatory environments
• Experience leading audits, inspections, reviews and improvement programmes
• Knowledge of housing legislation, regulatory compliance and governance requirements
• Strong understanding of safeguarding, risk management and quality assurance
• Experience advising senior leaders and boards on compliance and regulatory matters
• Knowledge of UK GDPR, information governance and data protection compliance
• Outstanding communication, analytical and stakeholder management skills
• Experience within education, social care, SEND provision or the charity sector would be advantageous.

Why join the Orpheus Centre?

At Orpheus, our values are at the heart of everything we do. We are:

This is an exciting opportunity to join a passionate organisation where your expertise will directly contribute to improving services and outcomes for young disabled adults.

Safeguarding & Inclusion

The Orpheus Centre is committed to safeguarding and promoting the welfare of vulnerable young adults. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence. We are proud to be an equal opportunities employer and welcome applications from all backgrounds. We value difference and are committed to creating an inclusive, respectful and supportive workplace.

In order to be considered you must be eligible to work in the UK. The Orpheus Centre is proud to be a disability confident employer. We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Significant experience in quality assurance, compliance, governance or regulatory roles; Experience of supported housing, social housing, housing associations or housing-related regulatory environments; Experience leading audits, inspections & reviews #J-18808-Ljbffr