Head Of Property & Technical Services

Leaman Consulting; Greater London; On-site; GBP 65,000 - 70,000; Full time

Job summary

Leaman Consulting is recruiting on behalf of a private family for a Head of Property & Facilities Services based in South West London. The role oversees technical systems, maintenance and external presentation of a private residence and requires a technically minded professional with strong building services knowledge.

The successful candidate will work closely with the Chief of Staff and property team to ensure seamless operation, high standards of safety, and discreet, proactive facilities

Qualifications

• Five years hands-on experience in building services or facilities management, ideally in a luxury environment.
• Strong knowledge of HVAC systems, including chillers and heat pumps, with BMS familiarity.
• Experience managing contractors and coordinating maintenance and service engineers.
• Good understanding of UK building compliance, including safety standards.

Responsibilities

• Oversee daily operation and maintenance of building services and external presentation.
• Act as the primary contact for faults across electrical, plumbing, security and AV/IT systems.
• Coordinate and supervise contractors, access, works, quality and completion.
• Manage planned maintenance, budgets and lifecycle planning.
• Maintain asset registers, fault logs and technical records.
• Oversee grounds, gates, lighting and external areas; assist with household tasks as needed.
• Serve as out-of-hours contact for property emergencies.

Skills

Building Services

Facilities Management

Estate Engineering

HVAC

BMS Controls

Contractor Management

Planned Maintenance

Compliance

Grounds Maintenance

Asset Records

Education

Relevant technical qualification

Job description

Head of Property & Facilities Services

Salary: £65,000 - £70,000 per annum
Hours: Monday to Friday, 8am-4pm
Location: South West London
Full UK driving licence is desirable

Our client, a private family, are looking for an experienced Head of Property & Technical Services to oversee the technical systems, maintenance and external presentation of a private residence in Chelsea, London. This is a hands on role suited to a technically minded professional with strong building services knowledge, excellent fault finding skills and experience managing specialist contractors within a high-end residential, hotel or luxury environment.

Working closely with the Chief of Staff, Property Manager, PA and Head Housekeeper, the successful candidate will ensure the property operates seamlessly, identifying potential issues before they become problems and maintaining the highest standards of performance, safety and presentation.

Key Responsibilities

• Building Services & Systems: Oversee the daily operation and maintenance of HVAC systems, including air conditioning, chillers, heat pumps, ventilation, underfloor heating and hot water, alongside BMS controls.
• Technical Troubleshooting: Act as the first point of contact for faults across electrical, plumbing, pool plant, water treatment, lifts, gates, security, fire alarms and AV/IT systems. Carry out minor repairs where safe and appropriate, escalating specialist work when required.
• Contractor Management: Coordinate and supervise contractors and service engineers on site, overseeing access, works, quality and completion, while maintaining clear communication with the household team.
• Planned Maintenance & Compliance: Complete and record routine maintenance checks, monitor system performance, support compliance requirements and contribute technical input to maintenance budgets and lifecycle planning.
• Grounds & External Areas: Take responsibility for the presentation and upkeep of gardens, courtyards, gatehouse and other external areas, coordinating gardeners and landscapers and maintaining gates, external lighting, irrigation and drainage.
• Technical Records: Maintain accurate asset registers, equipment inventories, fault logs, troubleshooting procedures and maintenance records.
• Vehicle Management: Oversee vehicle cleanliness, presentation, charging or fuelling, servicing, MOTs and insurance coordination.
• Household Support: Assist with deliveries, errands and occasional household events or presentation tasks, working collaboratively with the wider household team. The role will also act as the out-of-hours contact for property emergencies.

The Ideal Candidate

• At least five years' hands on experience in building services, facilities management or estate engineering, ideally within a high-end residential, hotel or luxury environment.
• Strong practical knowledge of HVAC systems, including chillers, heat pumps, ventilation, underfloor heating and BMS controls.
• Working knowledge of electrical, plumbing, pool plant, water treatment, security and AV/IT systems.
• A methodical approach to fault finding, with the ability to diagnose issues, identify solutions and explain technical matters clearly.
• Proven experience managing contractors, assessing workmanship and coordinating maintenance and servicing.
• A sound understanding of UK building compliance, including fire safety, gas, electrical safety, water hygiene, lift safety and F-gas requirements.
• Highly organised, proactive and comfortable maintaining technical records, logs and reports.
• Discreet, calm and service-oriented, with excellent communication skills and respect for family privacy.
• Willingness to act as the out-of-hours contact and respond to emergencies.

A relevant technical qualification, F-gas certification, IOSH training, smart-home systems experience or refurbishment project experience would be advantageous.

This is an excellent opportunity for a technically capable, hands on professional to take ownership of the systems and external operations of a private residence, ensuring everything runs efficiently, safely and discreetly.

please note that we cannot guarantee a response to every application